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Kuisioner Survey Kepuasan Masyarakat (SKM) Workshop Kurikulum Jurusan Keperawatan pada UPKSDMK Bengkulu, Poltekkes Kemenkes Bengkulu
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Jenis Kelamin
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Pendidikan
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1) Bagaimana pendapat Saudara tentang kesesuaian persyaratan pelayanan dengan jenis pelayanan?
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Berikan alasan saudara jika memilih point 1 atau 2
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2) Bagaimana pemahaman Saudara tentang kemudahan prosedur pelayanan di unit ini?
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3) Bagaimana pendapat Saudara tentang kecepatan waktu dalam memberikan pelayanan?
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Berikan alasan saudara, jika memilih point 1 atau 2
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4) Bagaimana pendapat Saudara tentang kewajaran biaya/tarif dalam pelayanan?
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5) Bagaimana pendapat Saudara tentang kesesuaian produk pelayanan antara yang tercantum dalam standar pelayanan dengan hasil yang diberikan?
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6) Bagaimana pendapat Saudara tentang kompetensi kemampuan petugas dalam pelayanan?
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7) Bagaimana pendapat Saudara tentang perilaku petugas dalam pelayanan terkait kesopanan dan keramahan? (salam, sapa, senyum, komunikasi)
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8) Bagaimana pendapat Saudara tentang penanganan pengaduan pengguna layanan?
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9) Bagaimana pendapat Saudara tentang kualitas sarana dan prasarana?
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