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The Operational Intelligence Report System -  Revenue Recovery Assessment™ Client Intake Questionnaire.
Every question below is completely voluntary, so if you don't feel comfortable answering any of them, you can choose not to do so. (But be aware that the more information about your business that you provide, will give a more complete, accurate, detailed, comprehensive and realistic picture of how your business is currently performing....And SHOULD be performing compared to your industry's benchmarks.) As mentioned on the website, our analysis of the data will require 24-48 hours before the assessment results are emailed to you using the email that you've submitted below. (Contact us at info@revenuereactivation.com or kvn_rolle@yahoo.com if you have any issues or concerns.)
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1. Section 1: Company Overview -  Company Name *
2.  Website URL   *
3. Years In Business
 4. Number Of Full-Time Employees  
5.  Number Of Part-Time Employees  
6.  Number Of Crews  
7.  Service Area  
8.  Primary Service Types  
9.  Residential Revenue %  
10.  Commercial Revenue %  
11. Section 2: Revenue & Financial Performance -  Annual Revenue  
12.  Average Monthly Revenue  
 13. Average Job Value  
14.  Largest Job Value  
15.  Recurring Revenue %  
16.  Gross Profit Margin %  
17.  Net Profit Margin %  
18.  Revenue Goal For Next 12 Months  
  19. Section 3: Lead Generation -  Average Monthly Leads
20.  Main Lead Sources
21.  Google Ads Spend
22.  Facebook Ads Spend
23.  SEO Spend
24.  Other Marketing Spend
25.  Estimated Cost Per Lead
26.  Website Visitors Per Month
27.  Website Conversion Rate
28.  Section 4: Sales Process -  Estimate Requests Per Month
29.  Estimates Sent Per Month
30.  Jobs Won Per Month
31.  Estimate Close Rate %
32.  Average Estimate Turnaround Time
33.  Follow-Up Process Description
34.  Number Of Follow-Up Attempts
35.  CRM Used
36.  Section 5: Operations -  Average Crew Utilization %
37.  Average Daily Travel Time Per Crew
38.  Equipment Downtime %
39.  Rework Percentage %
40.  Average Job Completion Delay %
41.  Section 6: Customer Retention -  Repeat Customer %
42.  Contract Renewal Rate %
43.  Referral Rate %
44.  Review Request Process
45.  Number Of Google Reviews
46. Average Star Rating  
47.  Section 7: Administration -  Weekly Scheduling Hours
48.  Weekly Invoicing Hours
49.  Weekly Proposal Creation Hours
50.  Weekly Customer Service Hours
51.  Office Staff Count
52.  Section 8: Technology & Automation -  Scheduling Software
53.  CRM Software
54.  Estimating Software
55.  Accounting Software
56.  AI Tools Currently Used
57.  Automations Currently Used
58.  Biggest Operational Bottleneck
59.  Biggest Growth Challenge
60.  Top Three Business Goals
61.  Route density
62.  Maintenance contracts
63.  Design/build revenue %
64.  Seasonal fluctuations
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