We are a group of 4 researchers from NSUT (Delhi) working upon our research thesis: "Understanding the Customer Experience on an Electronics Components Website". The objective of this questionnaire is to understand the various service gaps and expectations that are present in the electronics components websites.
Your contribution will be utilised to publish a managerial white paper, and different companies within this ecosystem may use the insights to improve their services. The survey results will be shared with you once the article is published to acknowledge your contribution.
For any further information you may contact us at:
rhythm.ba19@nsut.ac.inrajat.ba19@nsut.ac.in