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SCCA Pool Survey 2017
Your feedback is valuable to us. Please help us improve the pool by taking the time to complete this survey. If you would like to further discuss any of these or other issues, we invite you to attend our annual meeting, scheduled for Tuesday, November 7, 2017 at 6pm (location TBD).
*Deadline to return survey is September 14th 2017.*
Pool Hours
This year, SCCA made changes to our hours of operation; we extended our Saturday hours by 2 hours every other week, and we closed an hour earlier (Mon - Sat) in August. Did these new hours of operation fit your needs. *
Comments:
Your answer
Private Party Rentals
We currently offer private party rentals on the 1st and 3rd Saturdays of the month and every Sunday evening from 7:15 pm-10 pm. The base rate to rent out the pool is $350 for 40 guests; more for additional guests. On those days, the pool is closed to general membership at 7 pm.
Yes
No
N/A
Is the ability to rent out our pool important to you?
Pavilion Party Rentals
We currently offer the ability to rent 1/2 the pavilion for a party during pool hours. Cost is $40 for 3 hours. All non-member guests pay the usual $5/guest fee (maximum 20 guests).
Yes
No
N/A
Is the ability to rent 1/2 the pavilion important to you?
Lifeguards
The SCCA lifeguards:
Strongly agree
Somewhat Agree
Neutral
Somewhat Disagree
Strongly disagree
Are welcoming and attentive.
Keep membership safe.
Communicate professionally.
Keep the facilities clean including: bathrooms, pool deck areas, & concessions.
Show initiative to meet member needs.
SCCA Pool Board
SCCA is managed by a volunteer board of up to 12 members. See here (http://sccapool.org/board-members-guards-2/). Board members:
Strongly Agree
Somewhat Agree
Neutral
Somewhat Disagree
Strongly Disagree
Are welcoming and approachable.
Make sound decisions on behalf of the membership and for the pool in general.
Show initiative to meet membership needs.
Communicate professionally.
Respond to the needs of membership.
Communication
Please rank the following ways you find out information about SCCA:
1-Most Preferred
2
3
4
5
6
7
8-Least Preferred
Newsletter
Sccapool.org
Bulletin boards and concession white board
Facebook
Calendar (website events)
Guard staff
Board members
Other members
Events
Please rate our 2017 events:
Attended and loved it.
Attended and thought it needed improvement.
Didn't know about it.
Was not available to participate.
Was not interested in participating.
Community Potluck/Movie Night/Board Q&A.
4th of July Celebration.
Luau.
Neighborhood Night Out (1st Tuesday in Aug).
Back to School Movie Night.
Guard Appreciation Week.
Capital Improvements
Necessary capital improvements coming soon: replace pool filter, repaint the building and purchase new SCCA signage.
2017 was a big year for capital improvements at SCCA. We replaced the boiler, put in a new diving board, and renovated the restrooms. We are constantly planning facility improvements whether they are necessary or amenities. Please rate the following potential future amenities.
1-High Value
2
3
4
5
6-Minimal Value
N/A
Add pavilion/shade structure to provide separate space for party rentals.
Add P/A sound system to allow music and events to be heard.
Remove the old volleyball sand and replace with higher quality sand (no more goat heads).
Add a shade structure over the baby pool.
Add playground equipment.
Boost gas pressure to improve function of grills.
Comments regarding these, or additional suggestions for capital improvements:
Your answer
Swim Lessons
Regarding SCCA swim lessons, please indicate your opinion:
Strongly Agree
Somewhat Agree
Neutral
Somewhat Disagree
Strongly Disagree
N/A
Registration process is easy and understandable.
Instruction was effective; my swimmer made progress.
Instructors interacted with children effectively.
My swimmer enjoyed lessons.
Instructors interacted and communicated with parents effectively.
I was pleased with class times offered.
Instructor to swim ratio was appropriate.
I was pleased with the cleanliness of pool area and bathrooms during lessons.
Comments
Your answer
Software
The SCCA software is:
Strongly Agree
Somewhat Agree
Neutral
Somewhat Disagree
Strongly Disagree
Easy to activate and purchase a membership.
Easy to check in at the pool.
Easy to reserve pavilion parties.
Easy to reserve private parties.
Easy to sign up for swim lessons.
Easy to purchase guest passes.
Easy to navigate my online account.
Additional Feedback
We welcome any additional feedback. We also invite all members to our annual meeting on the 1st Tuesday in November where we will vote on board members and address member concerns in person.
Your answer
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