1:1s (Completion with Quality, Rubric)

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Below are things to check and prepare for 1:1 meeting except *

2 points

Prepare agenda topics in advance, share agenda with team members, send invite on time, ensure both the host and the team have good network.

Only ask the FO to add agenda point when you have started the meeting

Review the approved agenda for the week from the 'Guidelines' tab of Meeting Template

What should I review as a guiding document to conduct a very good 1:1 *

2 points

Rubric Tab

Clinic performance

Performance GDS

Am I required to review follow-up items with my reportees during every meeting I hold with them?

2 points

Yes, especially when you need to confirm if actions have been taken

No, it is only when you noticed that reportee did not take action on the follow up items

What is the quality rate i need to achieve based on agenda planning, preparation , acknowledgement, quality conversation, action point, professionalism? *

2 points

At most 75% on average

Atleast 75% on average

100%

What does preparation mean as a rubric? (select multiple) *

4 points

Appropriateness of the agenda

Disciplinary Action Discussion

Meeting with reportees physically

Meeting Preparation

Staff Expense

Required

All the statements below are true about meeting control skills, except? *

2 points

Supervisor speaks more than the reportee so that reportee takes instructions

Follow up items are reviewed and managerial oversights are improved

Ensuring reportee is active in the meeting

No background noise from both sides of the reportee and manager

Required

To draw action plans, the supervisor does not need information from the reportee *

2 points

True, as the supervisor already knows their team and the clinics they manage

False, as reportee should mention challenges in clinics, settlements and draw action plans by the help of the supervisor

The best agenda for 1:1 should be *

2 points

Uniform for all team members since they report to one supervisor

Clinic, settlement, or individual staff specific.

If i have more than 15 reportees, i do not need to complete 1:1 with all? *

2 points

Yes

If as a result of poor network i decide to suspend 1:1 with reportee, what do i do with the recording files if the latter part is completed afterwards? *

2 points

Notify 1:1 review consoles team and add both recording links

I do not need to inform anyone even if either of the meetings is less than 15min but the recording is submitted

Why is it necessary to go through previous follow up items at the beginning of a 1:1 meeting with reportees *

2 points

So that your supervisor and the meeting reviewers would know that you did not skip any meeting process

It will give you an idea of whether issues discussed were addressed and are no longer issues (accountability)

What are top 3 areas of meeting strengths? *

2 points

Coming early, inviting your supervisor to witness the meeting, review FUP items

Review FUP items, progress dashboard utilization, quality meeting preparation

Is it important to recap future follow up items? *

2 points

Yes

Which of the following statements speak about weaknesses of quality 1:1 meeting? *

2 points

Incomplete meeting agenda details, supervisor speaking more than the reportee

Reportees having more knowledge of topics of discussion

Which one of these topics is key for discussion always during 1:1 meeting? *

2 points

Staff promotion and career building

Frauds

Statekholders lack of support

Required

What are bad practices when using the meeting templates by the managers? *

2 points

Some managers are tagging the status completed but are not uploading recording links.

Some managers are abusing the use of the categories - N/A no pending items

Wrong tagging of completion status for network issues using N/A instead of Rescheduled.

What are those processes that can make 1:1 meetings have a good quality? *

2 points

Select the correct status tagging for the meeting and provide details in the Reason column if need be.

Write down your meeting agenda in column C (minimize use of multiple spaces), avoid copy pasting to make sure that the correct data is in the agenda. Do not fill out the said field if the meeting is not scheduled for the day.

Meeting recording status can also be found in the Guidelines tab.

Some actions of managers that can cause them to fail 1:1 assessments *

2 points

Making assumptions or randomly select drop down status in the meeting template if you are not sure.

Adding agenda before the meeting dates

Selecting N/A Leave status if reportee is not on leave. The Console Review team will now validate leaves with HR.

Can i complete 1:1 meeting on a Saturday and then consider it as the following week's record? *

2 points

No. Meeting date will be considered for the week it was conducted

Yes. If it is on a Saturday

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