To What Extent Does Culture Influence the Use of Internet Banking: A Comparative Study of UK and India?

Please find below the survey questionnaires for my dissertation on the topic mentioned above. Your answers will make a huge difference to the study and justify the results of this research. All data collected will be dealt with utmost confidentiality and should take only about 5-10 mins to complete. Your cooperation is much appreciated.

Please read the instructions carefully to answer all the relevant questions correctly as once you make a choice it cannot be reversed. Do not worry if you click an option by mistake just try to refresh the page and complete the questionnaire.

Kind Regards

    Part A

    Personal Information
    This is a required question
    This is a required question
    This is a required question
    This is a required question
    This is a required question
    This is a required question
    This is a required question
    This is a required question
    This is a required question
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    User Interface
    Live Support
    Responsiveness
    Please enter one response per row
    Security
    Ease of Use
    Accessibility
    Please enter one response per row
    Within the next 2-3 weeks
    In the next 2-3 months
    From next year
    Never
    Please enter one response per row

    Part B

    (For each of the statements, please indicate the extent of your agreement or disagreement by clicking the appropriate circle)
    I fully understand how to use internet banking
    I like the ease of use to internet banking
    Internet banking sites keep customers' best interest in mind
    I think internet banking is the modern way to bank
    I can perform my tasks more easily using internet banking
    I can perform my banking activities 24/7 regardless of the bank's normal opening hours
    Everybody i know uses internet banking at present
    Please enter one response per row
    I find internet banking more flexible than traditional branch based banking
    My decision to use internet banking was influenced by my peers
    I fear for the security of my money
    I feel the need to have a more personalised communication from my bank
    Efficiency of service is of high importance to me
    Internet banking gives me better control over my finances
    Prior training is essential to fully utilise the internet banking services
    Internet banking fits in with my lifestyle perfectly
    I am comfortable using internet banking
    I can perform all kinds of banking activities through internet banking
    Please enter one response per row
    The information provided on the internet banking sites is accurate and sincere
    Internet banking services provide error free statements
    I trust my bank to fully protect my personal details from fraudsters
    All transactions over internet banking are carried out according to the user's intentions
    Transactions made in error can be retrieved by the bank
    Internet banking activities can be intercepted by third parties
    Internet banking transactions can be modified by unauthorised third parties
    I am concerned about unauthorised third parties claiming money from my account
    Please enter one response per row