CONSENT FOR PATIENT REMINDERS AND NOTIFICATIONS You are consenting to receive messages from us, your healthcare provider, that utilizes an automatic telephone dialing system to deliver a text, voice, or per-recorded message that may contain health related information or healthcare management advice at the telephone number(s) that you have provided. You understand that you are not required to provide consent in order to receive such information or advice from your healthcare provider.
Information Sharing and Disclosure
We do not sell or rent your personal information to third parties. We do not sell, rent, release, or transfer your SMS consent or phone number to any third party for any third party marketing purposes.
- We may collect your name, birth date, insurance information, address, phone numbers. We do not collect your social security, credit card or banking information over text messages.
- We use the personal information to facilitate your appointments with providers and contacting insurance companies and hospitals
- Personal information may be shared with other doctors/providers that are involved in your healthcare and health insurance companies/hospitals for scheduling, obtaining authorizations of visits and tests/procedures
- SMS consent is not shared with third parties for marketing purposes and not shared with that are not actively involved in your healthcare.
TERMS and CONDITIONS
Your request to receive automated voice and text messages from us, your healthcare provider, constitutes your agreement to these terms and conditions. You agree that we may send you automated voice and text messages through your wireless provider to the valid mobile or landline number that you have provided us. You agree to indemnify, defend, and hold us, our technology service vendor healow LLC, our electronic medical record vendor eClinicalWorks LLC, and its affiliated companies harmless from any third-party claims, liability, damages or costs arising from your request to receive automated voice or text messages or from providing us, your healthcare provider, with a phone number that is not your own. You agree that we and our technology solution vendors will not be liable for failed, delayed, or misdirected delivery of, any information sent to you or from you, including opt-out requests. You must be 18 years or older in order to participate or have the express permission of a parent/guardian (but in any case, you must be at least 13 years old). This is a standard-rate messaging program where message and data rates may apply. Frequency of messages may vary depending on the number of messages that you are due to be sent by your healthcare provider. Supported carriers include ATT, Verizon Wireless, T-Mobile, Metro PCS, Sprint, Boost, Virgin Mobile, U.S. Cellular, and others. Additional carriers may be added at any time. Carriers are not liable for delayed or undelivered messages. T-Mobile is not liable for delayed or undelivered messages. Requests to inspect Protected Health Information: You may generally inspect or copy the protected health information that we maintain. As permitted by federal regulation, we require that requests to inspect or copy protected health information be submitted in writing. You may obtain a form to request access to your records by contacting the receptionist or the Privacy officer. Your request will be reviewed and will generally be approved unless there are legal or medical reasons to deny the request. You will be charged a fee as limited by The Texas State Board of Medical Examiners for the copy of your records.
- SMS consent is not shared with third parties for marketing purposes and not shared with that are not actively involved in your healthcare.
- You will receive appointment confirmations and your healthcare updates.
- Messaging frequency may vary.
- Message and data rates may apply.
- To opt out at any time, text STOP.
