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OFAM Customer Satisfaction Survey
The objective of this survey is to understand the need of the community and to get your feedback. Your feedback will help us to evaluate the performance of the contracted services and facilities provided by OFAM. The services provided include Technical Maintenance, Janitorial Services, Landscape Maintenance, Security Services, Cafeteria, Snack Bar, AITCC, Dining, Call Center, Accommodation, Motor Pool Services and Mail Delivery Services.
Email address *
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Technical Maintenance
The Technical Maintenance team is responsible for all the preventive and corrective maintenance of main utilities, air conditioning, building services, electrical equipment, lighting, water leakages, sanitation issues, and equipment repair and replacement within the campus.
1. How would you rate the Technical Maintenance? *
Service response time
Quality of repairs/materials used
Communication with the staff
Competency/Efficiency of the staff
Attitude of the staff
Overall satisfaction
Give your suggestions/comments to improve Technical Maintenance services
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