Semantic Web questionnaire: Ontology-based information processing to determine customer happiness

My name is Daniel Fleming.
I'm conducting research for the University of Bedfordshire in the area of Semantic Web ontology.

I'm interested in the input of enterprise-scale implementors such as yourself.

This survey should only take about 3 minutes of your time. Your answers will be completely anonymous

The results of this study will be used to design a software system using Semantic Web standards that would automatically read consumer product reviews (i.e. Amazon product reviews) and automatically determine customers' happiness/satisfaction based on their product review comments.

Thank you in advance for participating in this survey.

    This is a required question
    This is a required question
    This is a required question
    This is a required question
    NLP (Natural Language Processing)
    Semantic Web - RDF (Resource Description Framework)
    Semantic Web - OWL (Web Ontology Language)
    XML
    XML Namespaces
    Please enter one response per row
    This is a required question
    This is a required question
    Functionality of the product reviews section on websites
    Technology used behind the product reviews section on websites
    Appearance/Layout of the product reviews section on websites
    Please enter one response per row
    This is a required question