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Hawthorn Satisfaction Survey
17 responses
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Staff & Security
1. How would you rate the professionalism, friendliness, and courtesy of Heading Home staff?
No responses yet for this question.
2. How would you rate the professionalism, friendliness, and courtesy of Pathways Case Manager’s?
No responses yet for this question.
3. How safe do you feel while you are at Hawthorn Family Shelter?
No responses yet for this question.
Dorm & Facility
4. How would you rate the Dorm & Facility
No responses yet for this question.
5. How would you rate the restrooms and showers
No responses yet for this question.
Services
6. When you first arrived at HEADING HOME, did a staff member go over the Intake Packet with you and answer your questions?
No responses yet for this question.
7. Do you know about our on-site case management services provided by Pathways
No responses yet for this question.
8. Have you met with a Pathways ACM Case Manager
No responses yet for this question.
9. Was your first case manager meeting within 7 days of entry?
No responses yet for this question.
10. What is the name of your Pathways Case manager?
No responses yet for this question.
11. How Helpful was your Pathways Case Manager?
No responses yet for this question.
12. Have you used any volunteer services, while staying at Hawthorn?
No responses yet for this question.
* If you answered "yes" to the above question what volunteer services did you use?
No responses yet for this question.
13. Have you participated in any classes or workshops, while staying at Hawthorn?
No responses yet for this question.
* If you answered "yes" to the above question what Classes/workshops did you attend?
No responses yet for this question.
14. What other services would you like the Pathways ACM Case Manager’s to provide:
No responses yet for this question.
Additional Feedback
15. What other services would you like Heading Home to provide
No responses yet for this question.
16. What does Heading Home do well
No responses yet for this question.
17. What could Heading Home do better
No responses yet for this question.
18. Anything the organization should consider
No responses yet for this question.
19. What services are most important to you
No responses yet for this question.
Follow up?
If you would like for us to follow up with you on any issues with your services, you can provide us with your name and contact information. (Choosing to do so means this survey will no longer be anonymous).
No responses yet for this question.
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