A New Hope Confections: Date Change or Cancellation Request

Request edit access

JavaScript isn't enabled in your browser, so this file can't be opened. Enable and reload.

Date Change: For any date change just let us know the new travel dates, and we will move your order. If you have ordered a special monthly box we will reach out to see what you would like as a replacement.

Cancellation: We understand that things can happen that are out of your control, and we want to make sure you're taken care of.

We offer two types of cancellations:
-Outside of 3 days we are happy to refund, move your order to a future date, or offer a

-Cancellations within 3 days of your arrival must have a valid medical/personal reason (we are not monsters) and must be communicated to us via messenger on Facebook as well as this form. Within 76 hours we do not offer a refund, but can offer a date change or gift certificate for a future shipping date.

All custom orders have a cancellation fee of $20 (This does not apply to agent customs, this applies to only one off customs for individuals).

Email used to submit the order *

Your name as it appears on facebook or instagram *

Guest Name (If ordering for yourself this is just your name) *

Arrival Date or Requested Date (we can usually find everything with the info above this is just in case we can't) *

Are you... (Note, changing the date will ask if changing the hotel, so if changing the date and hotel choose date here first) *

...Changing the date?

...changing hotel, changing or adding to the order?

...cancelling?

Clear form

Never submit passwords through Google Forms.

This content is neither created nor endorsed by Google. Report Abuse - Terms of Service - Privacy Policy

Forms