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Celeste Headlee: 10 ways to have a better conversation
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What is your name?
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How would you rate your conversational skills?
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10 Basic Conversation Rules
Explain each of the 10 basic rules
1. Don't multitask
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2. Don't pontificate
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3. Use open ended questions
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4. Go with the flow
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5. If you don't know, say that you don't know
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6. Don't equate your experience with theirs
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7. Try not to repeat yourself
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8. Stay out of the weeds
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9. Listen
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10. Be brief
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