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Technology Services - Customer Service Feedback
Hearing your feedback is one of the best ways we can continue to improve the service we provide to the campus community.
By completing the survey below, not only will you help us improve, but you will help us give appropriate constructive feedback, or praise to our staff.

Sincerely,
Mike Pronovost
Manager of Help Desk

Name
Your answer
Fresno State email address: *
Your answer
What is the work order number you are providing feedback for, ? *
(e.g. 34521)
Your answer
I first spoke to this Help Desk agent *
The service request was resolved to my satisfaction. *
The service request was resolved in a timely manner. *
The Help Desk personnel were knowledgeable *
The Help Desk personnel listened, were courteous and cared about my request *
Please provide any comments or clarifications regarding your answers in the text entry area below.
Your answer
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