FIBRECOM LIMITED
The company was incorporated in 1997 as an ICT solution integration company to fill the service quality gap lacking in ICT infrastructure industry today.

Thank you for giving us the opportunity to serve you better. Please help us by taking a few minutes to tell us about the service that you have received so far. We appreciate your business and want to make sure we meet your expectations.
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Your Name *
Which of our products/services do you use? *
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How long have you used our products/services? *
How would you rate your level of satisfaction with our site engineer's services? *
How would you rate the overall quality of your relationship with our engineers *
How frequently do you purchase from us? *
Please rate us on the following attributes: *
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1) Customer service
2) Marketing
4) Price
3) Project Management
Compared to how you felt about FibreCom before this project, what is the likelihood of completing another project with [Company]? *
Customer Service - Overall, how satisfied are you with the customer service experience? *
Did our representative...(select all that apply)
In thinking about your most recent experience with FibreCom Ltd, was the quality of customer service received... *
If you indicated that the customer service was 'extremely dissatisfied', would you please describe what happen? *
Was our last installation/project with your organisation completed within...
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How satisfied are you with our installation/solution
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Overall quality
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After Installation service (warranty,repair,customer service)
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The process of getting your concern resolved was
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If you could change something about FibreCom Limited what would it be?
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