If you received more donations on your fundraising page, you are eligible to apply for a refund request. We've had volunteers over fundraise for their goal which helped with their travel expenses. Please fill out the information below and an SHH representative will contact you to carry forward the refund process.
SHH Cancellation Policy
We understand that plans change, things come up, emergencies happen, so we try to be as flexible with our volunteers as possible. However, we also put a lot of time and resources into planning for your trip, so when you cancel last minute it is often times at a cost to us. Therefore, we have the following policies regarding cancellations that we believe are the most fair for our volunteers and the organization’s budget.
If you cancel after putting down your deposit we are unable to refund the $150 but it can be transferred to a future trip. You must re-register before the early registration deadline in order to get the discounted rate. Putting down your deposit on an earlier trip doesn’t qualify you for the discounted rate without the registration.
SHH is not able to reimburse the online fees paid to register or for flight and other trip related costs.