Statement of interest for Shopping research completed by Google and/or StellaService

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You have reached this form to express your interest in having your customer service, shipping, and returns experience evaluated by Google and/or StellaService. If selected for evaluation, data collected may be used to calculate your Seller Rating and inform online shoppers about the customer experience you provide. Please note that completion of this form does not guarantee that an evaluation of your site will occur.

For more detail on Seller Ratings, please refer to: https://support.google.com/merchants/answer/190657?hl=en.

For more info on StellaService, please refer to: http://stellaservice.com/about-us/

What is the name of your company? *

If necessary, is there a point of contact Google and/or StellaService may reach out to? *

Please enter any information in the following format: [FirstName LastName: email address] or [FirstName LastName: phone number]. If you have more than one point of contact, separate with a comma. Example of desired format: "Jane Doe: janedoe@gmail.com" or "Jane Doe: (123)-456-7890". If you would prefer to leave no contact information, simply answer "N/A".

What is your primary home page domain? *

Example: example.com, example.co.uk, example.fr

Please list any additional home page domains you have below.

Please separate each additional home page domain with a comma. Example: abc.com, def.com, ghi.fr, jkl.co.hk

Which of the following countries does your site both ship to and accept returns from? *

United States

Great Britain

France

Germany

Other:

Required

Does your website have a shopping cart (i.e. does not direct to another website)? *

Yes

Does your site accept returns? *

Yes

Yes, but with a few exceptions

Only in rare cases

Not normally

Does your website offer physical products for sale (i.e. not exclusively downloads)? *

Yes

Please confirm your interest in having Google or StellaService collect measurements about the shopping experience you provide. *

If your company is selected for evaluation, StellaService and/or Google will send shoppers acting under their direction to your website and your customer service channels. To build a complete picture of your service experience, these shoppers will buy and return items from your website as well as interact with your customer service team. These shoppers will not identify themselves.

Yes, I would like to have an evaluation completed on my site.

No, I am not interested in having an evaluation completed on my site.

I'm not sure I'm interested and would like more info

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