Hiring opportunity - HCP Concierge Service Specialists
We are seeking recent college graduates to join our team of Service Specialists. We have immediate openings for many territories across the US.  The Service Specialist position involves calling on physician offices, establishing relationships with a range of healthcare professionals (HCPs), and providing them with services, resources and consistent follow up.  We are seeking recent college graduates with a track record that demonstrates strong communication and organization skills, the ability to work independently, and a drive for success.  

Position Highlights:
Title: Physician Service Specialist
Base Pay:  $30,000.00 - $40,000.00 /Year
Other Compensation:  Reimbursement for auto expenses, Benefits for Full time positions
Employment Type:  Full-Time
Education: 4 Year Degree required
Experience: Entry level
Bonus: Up to 10% annually for full time team members
Required Travel: No overnights, but daily travel within specified territory

Job Description:
The Service Specialist travels to physicians’ offices within an assigned territory providing service and resources to physicians and other HCPs in their offices.  The territory includes a regular route of physicians (as opposed to cold calling) with whom the Service Specialist will need to establish on-going relationships.  Most time will be spent on territory, with a modest amount of planning and administrative work to be done to report activity and ensure record keeping.  After a brief training program involving a combination of at-home training and live training sessions, the Service Specialist will work independently in their territory, with regular ride-along sessions with their manager.  A candidate must have excellent interpersonal, organization and administrative skills, have a strong attention to detail, and be comfortable learning and utilizing technologies to manage and improve business processes.  

Responsibilities:
Manage territory calling on a range of HCPs in targeted physician offices
Distribute and manage resources within guidelines provided by management
Develop and maintain in-depth knowledge of the market and customers
Manage territory as a business to achieve call plans and customer satisfaction
Analyze the market dynamics to ensure territory call goals are met / exceeded
Establish and manage high quality customer relationships
Execute customer call plans and following-up on customer requests
Comply with company reporting requirements
Operate ethically and in accordance with the company’s process and strategy
Adhere to all company and industry guidelines and regulations

Requirements:
The ideal candidate is a recent college graduate who is detail-oriented and self-motivated with strong communication and people skills and a desire to learn new skills.  The following are especially important for success in this position:
BA/BS from 4 year accredited institution required
Strong interpersonal skills and excellent verbal communication skills
Strong attention to detail and outstanding organization skills
Comfortable working independently to achieve results
Strong work ethic
Professional, proactive demeanor
Must reside locally / within assigned territory
Must have reliable automobile transportation and maintain current insurance to travel within territory each day
Must have a safe driving record
Proficiency with using technology for business purposes
Essential Core Competencies: Action Oriented, Problem Solving, Priority Setting, Intellectual Horsepower, Drive For Results, Dealing With Ambiguity

Opportunity:
Our company has a strong entrepreneurial corporate culture where employees are trained, developed, and promoted.  We are a results oriented organization striving always for a team that is the best of the best!  The Service Specialist plays an important role in an emerging area of our business.  You will be part of a strong team and will be supported with training, resources, and a strong management group.  At the same time, you will work independently, and we will rely on you to achieve established objectives.  We are confident that this can help you to develop and sharpen skills while contributing to the Company’s success.  We promote from within, and there will be opportunities to grow within our dynamic organization.  

If you would like to be considered for one of these positions, please complete the information in the form below and click submit.  We will not use the information you provide for any reason other than considering you for employment opportunities and will not share the information you submit with anybody outside of our organization.  After you submit this form, please email your resume in pdf format to jobs@servehcp.com.  No phone calls, please.  


WE ARE AN EQUAL OPPORTUNITY EMPLOYER.


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