Remote Usability Questionnaire

I am a postgraduate student of UNISA and a former NOUN student. I am undertaking a study titled Development of a an Open Source Subject Portal to Improve Library Services at the National Open University of Nigeria (NOUN).

Kindly take your time to visit the portal site  http://www.nounlibrary.com.ng and study it. Based on your experience of the portal please complete the questions below.

Be assured that all information obtained will be treated confidentially and will only be used for this research towards completing my qualification.


Thank you for your willingness to participating in this research.


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Which is School do belong to?
Please tick the relevant box
For what purpose do you use the Internet and Web
Please tick the relevant boxes (note that you can select more than one option)
What type of computer device do you use to access the Internet ?
Usability Tasks
Kindly go to the NOUN Library Portal http://www.nounlibrary.com.ng and unertake these tasks
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Task 1. What is the opening and closing hours of the NOUN Library? Tick (1) if you found it and (0) if you didn't find it.
Task 2. Where can I locate The International Journal of Banking and Finance. Tick (1) if you found it and (0) if you didn't find it.
Task 3. Finding Video on how to use Google Scholar
Task 4. You need to ask NOUN Library a question. How can you locate the Ask-a-Librarian page to do it? Tick (1) if you found it and (0) if you didn't find it.
Task 5. You are about to start writing your thesis and you need Research Methods Theresa L. White. Locate the book from the portal. Tick (1) if you found it and (0) if you didn't find it.
Task 6. You need Mendeley Reference and Citation Manager to cite, organize and compile your references. Locate this tool on the portal? Tick (1) if you found it and (0) if you didn't find it.
Task 7. You are about to write your final thesis, locate the Thesis and Dissertation page. Tick (1) if you found it and (0) if you didn't find it.
Task 8. Locate the Open Access Repository of the Federal University Oye-Ekiti, Nigeria. Tick (1) if you found it and (0) if you didn't find it.
Task 9. Locate MIT Course-ware on the portal. Tick (1) if you found it and (0) if you didn't find it.
Clear selection
The time it took me to completed the tasks 1- 9
Click 1 if it took you 1 minute or less. Click 2 if it took you 2 minutes or less. Click 2 if it took you 2 minutes or less
1
2
3
Task One
Task Two
Task Three
Task Four
Task Five
Task Six
Task Seven
Task Eight
Locate MIT Course-ware on the portal
Clear selection
I think that I would like to use this portal frequently *
1 = Strongly Disagree; 2 = Disagree; 3 = Uncertain; 4 = Agree; and 5 = Strongly Agree
Strongly Disagree
Strongly Agree
I found the portal not complex *
1 = Strongly Disagree; 2 = Disagree; 3 = Uncertain; 4 = Agree; and 5 = Strongly Agree
Strongly Disagree
Strongly Agree
I thought the information on NOUN Library portal easy to use
1 = Strongly Disagree; 2 = Disagree; 3 = Uncertain; 4 = Agree; and 5 = Strongly Agree
Strongly Disagree
Strongly Agree
Clear selection
I dont need the support of a technical person to be able to use NOUN Library portal *
1 = Strongly Disagree; 2 = Disagree; 3 = Uncertain; 4 = Agree; and 5 = Strongly Agree
Strongly Disagree
Strongly Agree
I found the various functions of NOUN Library portal well organised *
1 = Strongly Disagree; 2 = Disagree; 3 = Uncertain; 4 = Agree; and 5 = Strongly Agree
Strongly Disagree
Strongly Agree
I found the content of the NOUN Library portal reliable *
1 = Strongly Disagree; 2 = Disagree; 3 = Uncertain; 4 = Agree; and 5 = Strongly Agree
Strongly Disagree
Strongly Agree
I would imagine that most people would learn to use the NOUN Library portal very quickly *
1 = Strongly Disagree; 2 = Disagree; 3 = Uncertain; 4 = Agree; and 5 = Strongly Agree
Strongly Disagree
Strongly Agree
I found the system very cumbersome to use.
1 = Strongly Disagree; 2 = Disagree; 3 = Uncertain; 4 = Agree; and 5 = Strongly Agree
Clear selection
I found the information provided on the NOUN Library portal in a form that easy to understand *
1 = Strongly Disagree; 2 = Disagree; 3 = Uncertain; 4 = Agree; and 5 = Strongly Agree
Strongly Disagree
Strongly Agree
 I felt very confident using NOUN Library Portal
1 = Strongly Disagree; 2 = Disagree; 3 = Uncertain; 4 = Agree; and 5 = Strongly Agree
Clear selection
What characteristics of NOUN Library portal did you like?
Please provide some detail.
What aspects of NOUN Library portal would you recommend we change to make it more user friendly?  
Please provide detail on how you suggest we make the changes.
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