SCLS Koha Support Form

This form will be retired on July 13, 2015 as we are transitioning to a new Help Desk Portal. Please make sure that you have created your new Help Desk Portal account by July 13. Everything you need to know is in the following Tech News blog post:

http://scls.typepad.com/scls_technology/2015/05/new-help-desk-portal.html

Use this form to submit non-urgent problems or questions regarding the SCLS Koha ILS. PLEASE enter one question per form; entering multiple questions on the form makes it very difficult for us to respond. Thanks for your understanding. If you have a screen shot of a problem, please indicate that in the description and email it to sclsapps@gmail.com.

For urgent problems, including Koha downtime and response time problems,call the Help Desk or the pager (after hours): http://www.scls.info/technology/help.html

At times we may send a bulk email reply to multiple people if the same problem is submitted by many.

To see a list of current problems, see the SCLS Status Wiki http://sclsstatus.pbworks.com

For a list of known Koha software problems, see the Koha Known Problems page: http://www.scls.info/ils/koha/faq/problems.html.

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