ANGKET KEPUASAN MAHASISWA TERHADAP PELAYANAN AKADEMIK

Petunjuk Umum:
a. Kuesioner terdiri dari aspek (1).tangibles, (2).assurance,(3). reliability, (4).responsiveness, (5).empathy
b. Pilihlah salah satu jawaban sesuai dengan keadaan yang sebenarnya
c. Kuesioner ini berguna untuk perbaikan dan peningkatan layanan STMIK Pradnya Paramita terhadap mahasiswa
d. Jawaban saudara dijamin kerahasiaannya dan tidak mempunyai dampak terhadap apapun
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    Pilihlah salah satu jawaban yang paling sesuai dengan kondisi sebenarnya

    1. Sangat tidak puas 2. Tidak puas 3. Cukup puas 4. Puas 5. Sangat puas

    1. Aspek tangibles (sarana pendidikan, alat perkuliahan, media pengajaran, dan prasarana pendidikan)

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    2. Aspek Reliability (kehandalan dosen, staf akademik)Bagian tanpa judul

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    3. Aspek Responsiveness (Sikap tanggap)

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    4. Aspek Assurance (perlakuan pada mahasiswa)

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    5. Aspek Empathy (Pemahaman terhadap kepentingan mahasiswa)

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    6. Aspek Information System (Sistem informasi kemahasiswaan)

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