Customer Survey

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Customer Survey

Please take a few minutes to share your experiences of buying from Spire Technology. Your response is important as it allows us to progress and improve our distribution service in the future.

You may select from the checkboxes to give your answers but also please expand on your answer in the boxes provided. The more detail you provide, the better we can adapt to customers' needs.

1a - Do you find that our stock levels are adequate for the purchases you make?

Occasional stock shortage is inevitable but should not be a regular occurrence

Yes

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1b - Please give details

1c - Are there any products or brands which you believe Spire should stock?

Please list any ranges which you would like to buy from us but currently can't

2a - Is our pricing competitive?

If we're consistently being beaten on any prices, please give specific examples

Yes

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2b - Please give details

3 - Can our website be improved?

This can cover the design, usability, responsiveness or any other suggestions you have

4a - Are you happy with the emails you receive from us?

We typically send no more than 3 emails per week - 2 to highlight products and 1 offering deals

Yes

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4b - Please give details

5a - Are you aware of Spire Systems?

We build both stock and bespoke machines in-house to your specifications

Yes

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5b - If yes, do you have any suggestions for our range of stock PCs?

5c - Would you use a PC configurator if we added one

Yes

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6 - Describe your experiences dealing with our Customer Services and Returns department

If you have any other comments or suggestions, please add them here

Your company name

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