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Client Survey
At Liu & Associates, PLLC, we are committed to providing high quality legal services. To remain sensitive to the needs of our clients, we would like to ask your help in sharing your experience with our firm. Please complete this survey to assist us in improving our services to you. Thank you in advance for your time and cooperation.
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Please check the reason(s) you chose our service.
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Good reputation
Reasonable attorney's fee
Friend's recommendation
Quick response to inquiry
Professional case evaluation
Other
Required
When you made your first call to us, how satisfied were you with the way your call was handled?
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Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
Other
Did the attorney keep you informed?
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Always
Mostly
Sometimes
Seldom
Never
Other
Was our legal support staff courteous and helpful?
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Always
Mostly
Sometimes
Seldom
Never
Other
Do you feel we moved the case along as quickly as possible?
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Always
Mostly
Sometimes
Seldom
Never
Other
Were your calls or e-mails returned promptly?
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Always
Mostly
Sometimes
Seldom
Never
Other
How do you feel about our fees based on the nature of your case and the extent of time and amount of work involved?
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Reasonable and fair
Somewhat expensive but acceptable
Neither reasonable nor fair
Too expensive
Too cheap
Other
How satisfied are you with the overall efforts of our firm?
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Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
Other
How satisfied are you with the overall quality of our service?
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Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
Other
How likely are you to recommend our service to a friend or coworker?
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Definitely
Maybe
Maybe not
Not decided
Definitely not
Other
Would you use our service again if you need a lawyer?
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Definitely
Maybe
Maybe not
Not decided
Definitely not
Other
In what kind of case(s) or matter(s) did we represent you?
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Ex. NIW, EB-1A, EB-1B, I-485, H-1B, PERM, O-1, etc.
Your answer
Who was the lead attorney who handled your case?
*
Your answer
Is there something that we could have done better?
Your answer
Please provide any comments about our service that you would like to share on our website.
Your answer
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