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Section 1 of 17
Parent Handbook
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Section 2 of 17
State Requirements, Registration, and Policy Adherence
State Licensing Requirements

Kidz Academy Preschool is licensed and complies with all applicable licensing regulations and standards. These standards relate to our center, staff, health, safety procedures, nutrition, care giver to child ratios, and record keeping. We believe that these standards are in the best interest of the children. Our center is subject to inspection by state and city health, fire, and licensing officials. In addition, please understand that your child may be included in classroom evaluations by State Licensing officials and the CACFP Food Program.

Required Forms
The following forms are required by the state of New Mexico and Kidz Academy Preschool and need to be read, completed and/or signed prior to enrollment:  

1. Parent Handbook (read)  
2. Parent-Provider Contract/Enrollment Application (complete/sign/date)  
3. Permission to Administer/Consent for Medical Treatment (complete/sign/date)
 4. Emergency Information  
5. Medical Provider Information
6. Emergency Transportation Authorization
7. Pick up authorization list
8. Immunizations Card must be up to Date at Time of Enrollment (supply)  
9. Photo Permission Form  

Reporting Child Abuse
We are required by law to report any suspected incidents of possible child abuse or neglect to authorities. Your child can be questioned by child protective services at any time without your consent.  

Adherence to Kidz Academy Preschool Policies and Procedures  
Please be respectful of our center by adhering to the policies and procedures outlined in the  parent handbook. We realize this is a lot of information to absorb. Because of this, please keep your Parent Handbook accessible so you can periodically review our policies and procedures as necessary. We reserve the right to amend any portion of the Parent-Provider Contract/Enrollment Application, and Parent Handbook at any time. If and when we do make a change to the contract you will be given a copy.  

Communication  
So we can provide the best possible care, please feel free to communicate any needs, wants and/or concerns regarding your child. It is only through good parent/provider interaction that good quality nurturing care can be achieved.  

Miscellaneous  
Other parents may observe your child when exercising their right to our open door policy.  Understand that your child may be included in pictures connected with our preschool program, unless otherwise specified by you, the parent or guardian.

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Section 3 of 17
Programs Offered - Learning, Fun and Age Group Activities
Infants, Wobblers and Toddlers
Children ages 6 weeks to 36 months receive loving, nurturing attention in a separate room offering tranquility, stimulation, and fun age-specific activities engaging their natural curiosity.  We offer an inviting and caring atmosphere for infants, Wobblers and toddlers to explore their continually expanding world around them.

Daily Schedules
Infants are generally on their own schedules and we try to adhere to the home schedule as  much as we are able to. At the Wobbler age we try to reduce the nap times to twice a day, to help the children adapt and prepare for the next class. Toddlers and up are on a one nap a day schedule. The daily schedules vary by age group. Check with the front desk, or your child's teacher for your classroom schedule.  

Infants - Children ages 6 weeks to mostly mobile, usually 9-12 months.  
They receive loving, nurturing attention in a separate room offering tranquility, stimulation, and fun age-specific activities engaging their natural curiosity. We offer an inviting and caring  atmosphere for infants to explore their continually expanding world around them.  

Wobblers - Mostly Mobile from 9 to 12 months and up to 18 months.  
They are separated from the infants and given the space to explore what their legs can do! We stay inside, at this age, until we are steady and ready to go to explore the outside area.  

Toddlers - For ages 18 months to 2 years  
At these ages we increase our programming to keep their growing minds engaged and  challenged. We supplement our curriculum with several enriching activities ranging from art and craft projects to games, songs, finger plays, storytelling, creative dramatics, exercises, lscience,  shapes, numbers, colors, alphabet, and much more.  

'What I did today' Daily sheet  
These are provided for all children two and younger. Once they reach preschool there is a  classroom sheet on the bulletin board. They detail feedings, potty times or diaper changes, curriculum, and any other important information. Once they reach Pre-K there is a classroom sheet on the bulletin board that gives a daily overview.
 
Two's room – 2 years to 3 years  
This is the room where we start our potty training! We go to the bathroom with help from our teachers and because the whole class is also learning, it is easier for the children to learn.

Pre-Schoolers
For children ages three (3) through five (5), we offer a structured preschool curriculum (a  professionally planned preschool curriculum designed to be used in family childcare homes and  learning centers). We supplement this curriculum with a variety of enriching activities ranging  from art and craft projects, to games, songs, finger plays, storytelling, creative dramatics, exercises, science, shapes, numbers, colors, alphabet, and much more through various monthly  themes.

We offer a structured preschool curriculum (a professionally planned preschool curriculum designed to be used in childcare centers). In this age group we increase our focus to the fundamentals needed for a successful kindergarten year.

School Age Children
Children spend time with friends and enjoy activities that are relevant to school-age interests.  We help children think, feel, and experience new challenges. In our programs, school-age children will continue to develop complex coordination skills, engage with peers, and practice  group study. We have teachers available to help students during homework time. We structure this class with activities designed to help them continue learning as well as unwind from the day. They will begin to express their goals and wishes as they seek self-identity and explore interests and behaviors in an age-appropriate way.

Section 4 of 17
Activities
We know that children also learn through play; because of this, we do not under estimate its  importance on a growing child's mind, body and spirit. Therefore, the children under our care  receive a lot of both free-play and structured-play throughout each day. During structured-play  we primarily have only one group of toys or activity out at a time in order to allow the children to concentrate fully on each activity. Age appropriate activities will be scheduled with the flexibility  allowed to respond to the needs of each individual child and their various ages.

Activities that  we and the children participate in, include, but are not limited to the following:  

Indoor activities include: Building with large and small manipulatives, music and movement,  literacy activities, dramatic play, science experiments, circle time and learning through play.

Outdoor activities include: climbing, sliding, jumping, running, balls, jump rope, racing, catch,  follow the leader, ride-on toys, wagons, tunnels, various games, painting, exploring  nature/weather, soccer, and yes, falling. As you know, children play hard and will get some  bumps and bruises from time to time. We do our best to limit the amount of times this occurs,  with constant supervision and watchful eyes. Due to the safe environment/toys we have  surrounded ourselves with, we hope to prevent any injuries before they can happen. During the  summer months (June, July and August) we allow for more outdoor activities and creative art  projects. Weather permitting, we play outdoors every day.  

Nap Time
Infants sleep in a separate room. The infants sleep in Center provided cribs. Wobblers and up sleep on cots. Toddler through Pre-K (children 18 months and older) sleep on mats and follow the same afternoon nap schedule. Nap time for this age group is generally following lunch and  outside play, each day. Please see the classroomIneighbors, and pets can be left with us to help remind your child of familiar people if he or she feels lonely during the day. However, we ask that you do not bring your child's toys to preschool except on designated sharing  or show and tell days. As much as we try to encourage sharing, this rarely works when it is the  child's own personal toy. It tends to cause problems between them and the other children.  Certain toys are not allowed, even on sharing days such as: toy weapons. Please check with your child’s teacher or management if you are unsure about any share item.  

Section 5 of 17
Attendance Policy
IAbsences and/or Illnesses
If your child will not be attending preschool due to illness or any other reason, please let us  know as soon as possible, so the day's activities are not delayed waiting for your child to arrive and we prepare the proper amount of meals. Discounts are not given for absences due to  illness. If your child will not be attending preschool for whatever reason, you are still responsible for payment on the account.
 
Parents are responsible for finding alternative care for their children during the following times:
Provider center closures  
Child is too ill to attend  
Emergency closures  
Holiday Closures  
Presidents Day
Good Friday
Memorial Day  
4th of July  for 
Labor Day  
Veteran's Day  
Thanksgiving Day  
Day after Thanksgiving  
Christmas Eve  
Christmas  
New Year’s Eve
New Year’s Day  

If the holiday falls on a Saturday, Kidz Academy Preschool may be closed the preceding Friday.  If the holiday falls on a Sunday, preschool may be closed the following Monday. All notices of closure will be posted with 30 days’ notice. Tuition is calculated over a 52-week period and  divided equally by 52 weeks, therefore, weeks with holidays are not discounted.

Late Pickup Policy  
If your child is picked up after 6:00pm there will be a late charge assessed of $1.00 per minute for the first 10 minutes. There is also an additional charge of $2.00/minute after the first ten minutes. (Unless prior arrangements have been made). Please be courteous and arrive on  time, after work hours is time spent with our families.

Sick/Personal Days
As strong as our immune system has become over the years, unfortunately staff members still occasionally get sick. Tuition remains the same unless otherwise informed by Kidz Academy Preschool management.  

Section 6 of 17
Hours, Rates and Payments
Classifications of Child Care
Full time childcare: Monday through Friday anytime between the hours of 7:30am and 5:30pm  
Part time childcare: Limited days of the week anytime between the hours of 6:30am and 6:00pm  
Half day childcare: 4 hours per day (No drop offs between 11 am – 2 pm)

Deposit
A $100 dollar deposit is required at time of enrollment.  

Payment Policy/Attendance:  
Weekly: Payment is due weekly (Friday’s) of each week or on the first day of the week attending  preschool. If payment is received after more than three days late of each week, a $20 late fee  will be charged. 
Bi-monthly: Payment is due by the first day of each month or on the first day of the month  attending preschool. And the first day attending in the third week of the month. If payment is  received after more than three days late of each bi-week, a $20 late fee will be charged. It must  be understood that to hold your child's space, payment must be paid whether your child attends  or not. Payment is based on contract, not attendance.  
Kidz Academy Preschool will review our fees annually, and parents will receive at least two  weeks’ notice, in writing of any payment adjustments.  

Note: To figure out the monthly payment use the following calculation, (weekly amount × 52  weeks ÷ 12 months = monthly amount).

Forms of Payment
Due to the inconvenience of NSF checks, payments must be by Credit Card Only. Cash or checks are not accepted. There is the option to setup auto pay by automatic bank withdrawal.

Referrals
Referrals from a client are one of the biggest compliments we can receive. As a special thanks  to you, we offer families $50 off tuition for each referral that has successfully enrolled in our  preschool. Your $50.00 will be credited to your tuition costs after the referred child has attended the preschool through the two week trial period. If at the time of the referral we are full and have  no more spots available for the child, then the family will be given the option to be put on a  waiting list. If in the future when a spot becomes available and the family in question takes the  spot, then at that time you will be given a credit.

Vacation Payment Policy
Regular payment rates apply for vacations without 30 days’ notice and weeks with holidays.  The childcare rate is discounted to 50% if prior 30 day notice is given. This discounted rate for vacation time is available for one week per year per family.  

Termination of Services Policy  
The first two weeks will be regarded as a trial period, in which case either party may terminate  the contract without notice. After the first two weeks of enrollment, one month written notice  from parent or provider is required to terminate the contract, with the exception of gross misconduct on part of the provider, parent, or child. This is grounds for immediate discontinuation of service. In cases of non-payment, legal action may be taken, and the parents or guardian will pay all legal fees incurred.

Section 7 of 17
Health Standards and Policies
I
Section 8 of 17
Medication
At Kidz Academy Preschool we do not give nonprescription medications to the children. If your child needs to be medicated in order to get through the day and be able to comfortably participate in our classroom activities, then it is quite possible he or she may be too sick to attend preschool. We will however give certain doctor prescribed medications to the children, of  course given that they are no longer contagious, and only if the medication consent form has  been signed. Examples of these would be; antibiotics, Tylenol for teething or pain associated  with bumps or bruises (not to bring down a fever), Allergies, ADHD medications, and other  similar necessary prescription medications. If you're not sure if we will administer a certain  medication or not, please feel free to ask.   We would rather have you ask rather than  risk your child's health. If your child needs to take a medication during preschool hours,  please remember to supply the proper container with their name on it (labeled by the  pharmacy) and its instructions. All medications must be stored in an area that is out of the reach of children. We will not administer any over

Sunscreen  
Sunscreen is considered medication and will only be administered after a medical release is  signed.  

Section 9 of 17
Medical and Dental Emergency Procedures  
  • Emergency information is kept on file at the preschool. It is very important that all emergency contact information is current and correct. In case of illness or injury this information will be  used to notify you or the person designated by you, of your child's status. If your child is injured while at the preschool, first aid will be administered. If treatment by a doctor is necessary, we  will make every effort to contact you or the doctor you have chosen to treat your child. In all cases, an injury report is completed, and a copy is given to the parents as well as the Department of Social Services. Authorization for emergency treatment must be signed at the  time of enrollment to ensure that in the event of an emergency, we can make sure your child  receives the necessary emergency treatment he or she needs. Please inform us immediately of  any changes to your contact information. Parents are responsible for all costs involved in emergency medical treatment, including emergency transportation if required.  

Note: In case of a serious accident or sudden illness requiring immediate medical attention, the following procedures will be followed:

1.  Child's parents (or emergency contacts) are called;
2. 911 is called; If needed
3. Child is separated from the other children and cared for appropriately;
4. Parent, provider, or ambulance takes the child and health records to the doctor or  hospital.  

Section 10 of 17
Untitled Section
Section 11 of 17
Cleanliness and Hygiene
We take the well-being of your child very seriously and work hard to provide an environment  that is as healthy as possible. We are committed to keeping our Center and the children in it as  clean as possible, in order to help minimize and/or prevent the spread of germs. Our Center is  kept clean and disinfected at all times. We thoroughly clean surfaces that children come in close  contact with using soap and water, or Lysol, etc. The high chairs are cleaned between each  use, and the diaper changing tables are cleaned and disinfected between each diaper change.  Toys are cleaned and disinfected often, and water-play tables are cleaned and disinfected  before being filled with water and carefully supervised when in use. Hand washing is the single  most effective practice in preventing the spread of germs. We wash our hands many times  throughout the day, as well as the children's hands before and/or after engaging in a considerable number of activities.

Personnel wash their hands  
• Before beginning work  
• Immediately before handling food or feeding children  
• After using the restroom, helping a child use the restroom or after changing soiled  clothing or diapers  
• After coming into contact with any bodily fluid, such as: a wet or soiled diaper, runny nose, spit or vomit  
• Whenever hands are visibly dirty  
• After cleaning a child, the room, toys, or bathroom  
• Before giving medication or applying ointment  
• After work  

Children wash their hands  
• At time of arrival
• Immediately before and after eating  
• After using the restroom or having soiled clothing or diaper changed  
• Before and after using water tables  
• After using play-dough or other substances  
• After playing on the playground  
• Whenever hands are visibly dirty  
• Before going home  

Section 12 of 17
Evacuation Procedures
Kidz Academy Preschool has written policies and procedures for dealing with emergencies and  natural disasters. Evacuation plans are posted in the preschool. In the unlikely event, the children will be evacuated to an emergency location, and you will be notified as soon as possible. A notice will be posted at the preschool with all information on the alternative sight.  

Section 13 of 17
ĪWe believe that the discipline of a child is achieved through patience, consistency, and positive  reinforcement. We use redirection as our primary encounter in the classroom. We also try to teach the children in our care: manners, kindness and to be respectful to others. One of the ways in which we do this is by the example we as providers set. We understand that our actions and reactions speak much louder than our words. The children are explained the rules of the preschool frequently, so they know what's expected of them. Once a child is old enough to  understand the rules and disobeys them by, exhibiting inappropriate behavior (hitting,  aggression, etc.), hurts others, or damages property, the following developmentally appropriate guidance techniques will be used.

These techniques are as follows:  
• Positive Reinforcement: The child will be encouraged when he or she is demonstrating  acceptable behavior.  
• Redirection: The child is redirected to another activity and given an opportunity to try  again at another time.  
• Thinking time: The child is separated from the group for an age appropriate amount of  time (one minute per one year of age). This technique is only used when a child  repeatedly will not follow our directions or listen to our words, is exhibiting temper  tantrum type behavior, or hurting one’s self, others or equipment. When the child shows  that he or she is ready to demonstrate acceptable behavior, they are encouraged to join  the rest of the group to try again.
• Last Resort: When a child's behavior is continually upsetting or dangerous to others, a  conference will be called with the parents. If the problems cannot be resolved, arrangements will have to be made for the child to be removed from the Center and find  alternative care.  
Note: Sometimes if both a parent and a provider are both in the same area (examples would be  during drop-off and pick-up times) a child may forget the rules or test the boundaries. Please help show your child that you respect us, the rules of our house, and our property by  reminding them that the rules still apply when you are around. We will also remind them of  the rules and redirect them if needed.  

Basic Guidelines - What Is Asked Of Children  
• No playing in the bathroom.  
• No coloring on anything but paper.  
• Name calling and foul language or yelling is not allowed.  
• No hitting, kicking, pushing, pinching, biting, spitting or pulling hair.  
• No pulling or picking of plants, grass, trees, or flowers.  
• No picking-up, pulling, poking or squeezing of babies.
• No bullying or teasing.
• Take turns and share.  
• Help clean up.  
• Laugh, smile, play, and be happy.  
• Be a good friend



Section 14 of 17
Arrival and Departure
Please send your child clean, dressed (no pajamas, unless you don't mind your child wearing  their pajamas all day), and ready for the day, as well as all of your child's necessary supplies  needed for that day's care. Please do not send food i.e. (half eaten breakfasts, breakfast bars,  candy, etc.) or gum with the children. Please make your goodbye brief (no more than a couple  minutes): the longer you prolong departure the harder it gets for both parent and especially for  your child. Try not to leave without telling your child goodbye, the suddenness of separation can  make the day hard for your child and in turn hard for their classroom. Please make sure that  your child is not disruptive to others during drop-off and pick-up times. No one other than the  parent or person designated by you will be allowed to pick up your child without advanced  written permission indicating the person's name and relationship to your child, identification  must be provided. If there is a court order keeping one parent away from the child, we must  have a copy of that court order on file. Otherwise, we cannot prevent the non-custodial parent  from picking up the child.  


Section 15 of 17
Diaper and Toilet Training
Diaper Policy  
It is the parent's responsibility to provide diapers, wipes, and diaper cream for your child. Each  child has his or her own clearly labeled storage area in their classroom. Diapers are checked  frequently, and changed every three hours or more often if required. Diapers containing #2 are changed immediately. The diaper changing tables are cleaned and disinfected between each diaper change, and hand washing of childcare provider and child is performed after each diaper  change.  

Toilet Training  
We start the potty training process in the 2 year old room, unless your child is potty training  earlier at home. We understand that each child approaches this milestone differently and we are prepared to help each child be successful. Parents will be required to supply pull-ups and wipes  during the potty training process. Children cannot move up to the preschool room until  successful potty training has been achieved. Children will be allowed to come to preschool in  cotton training pants/underwear after they have been accident free for at least two weeks in pull ups.
Communication between parents and the preschool provider is imperative for a successful transition from diapers to toilet.  
Section 16 of 17
Nutrition
Meals and Snacks
We participate in the Family Nutrition Bureau’s Nutrition Program (Child and Adult Care Food  Program) providing nutritious and well balanced meals and snacks. We provide morning  breakfast, lunch, and afternoon snack. The times of these meals and snacks vary depending on  your child's classroom scheduled. Schedules and menus are available at the front desk. Milk is served with all the meals and snacks, and water is offered throughout the day. We also provide  a recommended and healthy formula and baby food for infants. If you have specific foods, or are  breast feeding you will of course need to provide those items.

The monthly menu is posted for  you to review. Breakfast will be served to the children between 8:00 am – 8:30 am. If arriving  after 8:30am, please make sure your child has been fed breakfast (unless prior arrangements  have been made). The children are offered the food, but they will not be forced to eat. Children who choose not to eat will not be served additional food until the next meal time. Hands are  washed before and after meals. The meals and snacks for each week constantly vary in order to  ensure the children receive a well-balanced diet. It is our goal to offer nutritious meals and  snacks to the children in our care, as nutrition is a vital part of a child's health. Children need to  eat well-balanced meals in order to meet their daily energy needs and to help them build a strong body and mind. We know that the good food habits a child develops will help them  prevent cavities, iron deficiency anemia, and obesity, etc. - all common nutritional problems in  young children. It is our hope that both you and your child will be as enthusiastic as we are  about our nutrition program. Please be mindful of any allergy notices posted.  

Note: For more information about the CYFD’s Family Nutrition Program visit their website at: https://cyfd.org/family-nutrition or by calling (505) 841-4856.  

Special Diets
If your child has any particular dietary needs resulting from being a vegetarian, or having  allergies, religious beliefs, or non-religious beliefs, etc., then we must be informed, and when  applicable given a doctor's note stating to the fact. At that time it will be determined if your child  can participate in the USDA Child and Adult Care Food Program. Certain meals and different  types of foods can usually be substituted in place of or in order to still fulfill the dietary  requirements of the CACFP Program. However, if a viable solution cannot be reached between  parent, provider, and the CACFP Program, with regards to their rules and regulations, then all of  the child's meals and snacks will have to be provided by the parent.

Section 17 of 17
A Final Note  

It is important that you feel comfortable with our policies and procedures. If you do not understand something, have a concern, or you feel uncomfortable with one or more of our policies and/or procedures it is important that you express that to us before enrolling your child in our preschool. We are always open to suggestions and feel communication is a very important part of a quality preschool. If there are any problems or concerns in the future, we encourage you to talk to us about them. If a lengthy discussion is needed, a time that is convenient for both of us will be scheduled, as the other children still need our attention during business hours. Thank you for the opportunity to work with you and care for your little one. We look forward to a future of keeping your child smiling and safe.  

By signing the Parent-Provider Contract/Enrollment Application, it is understood that all of the policies and procedures of Kidz Academy Preschool Handbook are understood and agreed upon.  

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By signing below, I agree that I have read and understand all policies and terms outlined in the Kidz Academy Parent Handbook. I understand the policies outlined in this Handbook are part of my Enrollment Agreement and my child's enrollment is contingent upon my agreement of these terms. By clicking "I agree" below, I understand this will serve as my electronic signature.
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