Gym Member Questionnaire

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Hey there! My name is Drew and I’m a freelance research designer. I've noticed that although we live in a digital age, gym-life seems to be lagging behind. I'd like to bring it up to speed so that working out can be much more convenient and fun (as fun as exercise can be :D) for everybody. This short survey asks you a few questions about technology and the gym, so I can get better sense of the big picture. Thanks for helping me out!!

If at anytime for whatever reason you don't feel comfortable answering a question - just skip it!

Which of the following gyms to you belong to?

LA Fitness

Planet Fitness

Lifetime Fitness

Anytime Fitness

Gold's Gym

24 Hour Fitness

Club One

Equinox

Crunch Fitness

Curves International

YMCA

Other:

How many times a week on average do you visit a gym?

Everyday with few exceptions

5-6 days a week

3-4 days a week

1-2 days a week

I don't belong to a gym

Clear selection

How often do you download new apps to your smartphone (even if you end up deleting them right away)?

High - I actively search for and download new apps all the time

Moderate - I will download apps based on recommendations from others

Low - I rarely download new apps even if they get a lot of hype

None - I don't own a smartphone

Clear selection

How many apps do you currently have on your smartphone?

1-10

11-20

21-30

30+

I don't have a smartphone

Clear selection

Select all the situations that you've encountered in the past at your gym locker room:

I had trouble remembering where in the room my locker was

I had trouble remembering which locker was mine

I lost or broke the key to my locker

I couldn't remember the combo to my locker or the combo wouldn't work

I opened several lockers before I could find an empty one

I left something behind in my locker

The path to my locker was blocked by one or more people

I felt the area around my locker was congested and I would benefit from more room

Other:

How often do you use your gym's mobile app?

Very Frequently - almost with every workout

Often - once every 4 or 5 workouts

Sometimes - I can remember using it several times in the past

Rarely - I can remember using it at least once

I know my gym has an app, but I don't use it

I'm not sure if my gym has an app

My gym doesn't have an app or I don't belong to a gym

Clear selection

How often do you approach staff about an issue at the gym (maintenance, general complaint, etc.)?

Very Frequently - almost with every workout

Often - once every 4 or 5 workouts

Sometimes - I can remember approaching them several times in the past

Rarely - I can remember approaching them at least once

There are times I've thought about it, but never have

My gym never has any issues

I don't belong to a gym

Clear selection

When you go to the gym, which best describes who you typically workout with?

I prefer to work out alone

I workout alone, but a gym partner would be nice to have

I have one or more dedicated gym buddies

I workout with a group of friends

I'm basically gym mayor, I talk to everybody, gym = family

I don't belong to a gym

Clear selection

Select all of the situations that you've encountered at your gym:

Paper towel dispenser empty

Soap dispenser empty

Bath towel station empty

Personal towel station empty

I might select a few people for some deeper insight, their input will be extremely valuable. Would you be willing to talk more about your gym experiences? If so, enter your email address here. If not, skip this question. :)

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