SUPPLY’S ORGANIZATIONAL ROLES AND RESPONSIBILITIES

Dear Purchasing Professional,

Indian Institute of Management Bangalore (IIMB) is among the leading business schools worldwide and hosts the EADS-SMI Endowed Chair for Sourcing and Supply Management. The Chair is one of the very few Academic Institutions engaged in studies on Purchasing Function. This study is being carried out in cooperation and active involvement of three reputed academic and professional organisations viz. IIM Bangalore, Supply Chain Management Institute (SMI), Germany, a specialized Centre of the EBS Business School dedicated to carry out global research, education and training network for Purchasing, Logistics and Supply Chain Management and the Indian Institute of Materials Management (IIMM), a National Apex body representing professionals engaged in various facets of Material Management, Logistics & Supply Chain Management.

The following study is part of one of the largest organizational research projects in purchasing and supply management ever conducted and one of the very few longitudinal studies in the research area. In 1995 Hal Fearon and Mike Leenders conducted as study the title Purchasing’s Organizational Roles and Responsibilities. The study looked at how the purchasing/supply function is organized, size of staff, functions it performs and the background and reporting line of the Chief Purchasing Officer (CPO). The study has become since then one of the most-requested focus studies in this research field.

Faculty of the EADS-SMI Endowed Chair at IIMB are participating in the extension of this research project to India in order to evaluate the roles and responsibilities of the purchasing managers in India. This research will help industry and academia to gain valuable insights about the roles and responsibilities of purchasing and supply organizations in large companies and the changes that will occur over time.

We have designed the questionnaire so that the results can be identified by company size and industry sector. We would like to assure you that the information that you provide will not be used to identify individual companies nor any specific references will be made to any company. Only aggregate results will be reported.

The survey is divided into several parts: firm size, the chief purchasing officer (CPO), materials and service purchased from suppliers, activities in the supply chain, organization structure, teams, e-commerce, major corporate activities, firm performance and future innovations. The questions have been designed to be quick and easy to answer; we estimate that completing the survey will take approximately 30 minutes.

Your firm’s response is very important to ensure that the results are truly representative. If you do not have the precise data required to answer the question please provide an approximate answer. Earlier research has shown that it is more important to have approximate answers than none at all. Of course all participants will receive a copy of the Executive Summary of the Research Study.

We would be most happy to answer any questions that you might have. Please feel free to contact me at 080 2699 3195 or by email to hazra@iimb.ernet.in.

Please indicate the appropriate responses for you and your firm. We request you to complete the enclosed survey by May 30, 2012.

We thank you in advance for participating in this study.

Yours sincerely,
Prof. Jishnu Hazra
EADS-SMI Endowed Chair, IIM Bangalore

    FIRM PARTICULARS

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    1. FIRM SIZE

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    2. THE CHIEF PURCHASING OFFICER (CPO)

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    2.6. Background of the CPO

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    2.7. How many total years experience has the CPO had (total with all present and previous employers), if any, in the following functional areas:

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    3. MATERIALS AND SERVICES PURCHASED FROM SUPPLIERS

    1. Raw Materials:
    2a. Standard and Special Items: Energy
    2b. Standard and Special Items: parts and components
    2c. Standard and Special Items: packaging
    3a. MRO Factory Operating Supplies
    3b. MRO office supplies
    4a. Capital: capital equipment
    4b. Capital: IT hardware
    4c. Capital: software/systems development
    4d. Capital: real estate
    5a. Services: administrative services
    5b. Services: benefits
    5c. Services: consulting services
    5d. Services: environmental services
    5e. Services: fleet administration services
    5f. Services: freight/logistics/transportation
    5g. Services: IT services
    5h. Services: plant maintenance services
    5i. Services: promotional/advertising services
    5j. Services: printing/graphics services
    5k. Services: real estate/facility services
    5l. Services: temporary workforce services
    5m. Services: travel
    6a. Resale: equipment for resale
    6b. Resale: software for resale
    Please enter one response per row

    4. ACTIVITIES IN THE SUPPLY CHAIN

    accounts payable
    accounts payable
    e-procurement
    fleet administration
    fleet administration
    inbound transportation
    insourcing
    insourcing
    inventory control
    involvement with new product development
    involvement with new product development
    legal
    logistics/warehousing
    logistics/warehousing
    material planning and control
    material and purchasing research
    material and purchasing research
    outbound transportation
    outsourcing and subcontracting
    outsourcing and subcontracting
    production planning/scheduling
    customer bid support
    customer bid support
    quality/inspection incoming goods and services
    raw material procurement for suppliers
    raw material procurement for suppliers
    Please enter one response per row

    5. ORGANIZATION STRUCTURE

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    A. Professional purchasing/supply personnel
    B. Clerical and other support personnel
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    6. TEAMS

    Purchasing councils (purchasing personnel only)
    Supplier councils (primarily key suppliers)
    Commodity teams (purchasing personnel only)
    Cross-functional teams
    Teams with suppliers
    Teams with external customers
    Teams with suppliers AND external customers
    Co-location of purchasing personnel with users/ specifiers
    Consortium buying (pooling with other firms)
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    Access to new technology
    Achieve lean supply initiatives
    Cost reduction
    Develop supply strategies congruent with corporate strategies
    Insourcing
    Lead time reduction
    New product development
    Outsourcing
    Performance measurement
    Quality improvement
    Revenue enhancement
    Specification development
    Standardization
    Supplier development
    Supplier selection
    Value improvement
    Other (please list):______________________
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    7. E-COMMERCE

    Electronic data interchange (EDI)
    Enterprise Resource Planning (ERP)
    Real-time electronic linkage with suppliers
    Electronic / online supplier catalogue
    Electronic / online purchase order system
    Online reverse auction / e-auction
    Online bidding / tendering
    Public e-marketplaces (e.g. Global Healthcare Exchange)
    Industry-sponsored e-marketplaces (e.g. Covisint)
    Private B2B exchange / Extranet - operated by your company for your suppliers
    Private B2B exchange / Extranet - operated by your supplier(s)
    Private B2B exchange / Extranet - operated by your company for your customer(s)
    Private B2B exchange / Extranet - operated by your customer(s)
    Other electronic procurement methods (please indicate): ________________________________________________________________________________________
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    8. MAJOR CORPORATE ACTIVITIES

    Capital project / investment planning
    Corporate e-commerce initiative
    Corporate strategic planning
    Corporate cost reduction initiative
    Corporate mergers / acquisitions / alliances
    Environmental planning
    Financial cash flow planning
    Global supplier conference
    Government relations
    Information systems planning
    International countertrade / offset planning
    Marketing planning
    New facility planning
    New product development
    Outsourcing
    Revenue enhancement / activities to increase corporate revenues
    Risk management
    Supplier conference
    Technology planning
    Other (please indicate): __________________________
    Please enter one response per row
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    9. FIRM PERFORMANCE

    production costs
    total product costs
    supply chain costs
    product reliability
    product conformance to engineering specifications
    product features
    product performance
    perceived overall product quality
    supply chain integration
    order fulfillment speed
    delivery speed
    delivery as promised
    delivery flexibility
    flexibility to change output volume
    flexibility to change product mix
    manufacturing throughput time
    product design time
    Please enter one response per row

    10. FUTURE INNOVATIONS

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    Thank you for completing the questionnaire.

    Should you wish to talk with the faculty in advance of the completion of the study, please call Prof. Jishnu Hazra 080 2699 3195 or write to hazra@iimb.ernet.in. Please give below your contact address or e-mail id. We will send you a copy of the Executive Summary of the study.
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