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The #RoyalBabe Experience
We would love to hear your thoughts and feedback in order to improve your experience!
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Email
*
Your email
How long have you been a guest of our salon?
*
Less than 6 months
6 months to less than 1 year
1 year to less than 3 years
3 years to less than 5 years
5 years or more
Which of our services have you used? Select all that apply.
*
Hair
Nails
Makeup
Other:
Required
How often do you visit us?
*
Every week
Every 2 - 3 weeks
Every month
Every 2 - 3 months
Every 4 - 6 months
Once or twice a year
Other:
How would you rate your level of satisfaction with us?
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Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
How do we rate on the following attributes?
*
Well Below Average
Below Average
Average
Above Average
Well Above Average
Customer service
Professionalism
Quality of Products/Services
Understanding customers' needs
Operational staff
Pricing
Well Below Average
Below Average
Average
Above Average
Well Above Average
Customer service
Professionalism
Quality of Products/Services
Understanding customers' needs
Operational staff
Pricing
How likely are you to continue booking services with us?
*
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
How likely is it that you would recommend our services to a friend or colleague?
*
Very likely
Somewhat likely
Neutral
Somewhat unlikely
Very unlikely
Do you have any suggestions for improving our services?
*
Your answer
Which category describes your age?
*
Choose
Younger than 18
18 - 24
25 - 34
35 - 44
45 - 54
55 - 64
65 or older
What best describes your employment status?
*
Choose
Employed full-time
Employed part-time
Self-employed
Not employed, but looking for work
Not employed, not looking for work
Retired
Student
Military
Homemaker
Prefer not to answer
Which of the following categories best describes the industry you work in?
*
Choose
Automotive
Advertising
Consulting Services
Education
Entertainment
Financial Services
Government Services
Healthcare
Human Resources
Information Technology
Marketing/Sales
Non-Profit
Pharmaceuticals
Public Relations
Technical Services
Travel
Prefers not to answer
Which category best describes your annual income?
*
Choose
Under $15,000
$15,000 - $29,999
$30,000 - $44,999
$45,000 - $59,999
$60,000 - $74,999
$75,000 - $89,999
$90,000 or more
Prefer not to answer
When you hear our business's name, what main idea comes to mind(something we stand for)?
Your answer
Compared with competitors, where do we rank?
*
Much worse than competitors
Somewhat worse than competitors
The same as competitors
Somewhat better than competitors
Much better than competitors
What do you want or need most from our salon?
*
Your answer
Is there an unaddressed need that we should focus on? If yes, what is it?
*
Your answer
Please share a brief review of your overall experience with RTBL. (Be advised that your comment may be featured on our website and social media platforms.)
Your answer
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