Maintenance requests will be submitted on a daily basis (Monday-Friday). Maintenance requests submitted through the weekend will be submitted on Monday morning. If your request(s) have not been addressed in 3-5 business days, please notify a member of the Residence Life staff or resubmit your maintenance request. If this is an emergency request, please contact Public Safety and Security at x522. If you are requesting assistance for computer, internet or telephone needs, please contact the Help Desk at IT@gmercyu.edu.