WALKSAFE Feedback Form

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Hello :) WALKSAFE is dedicated to providing the best experience to all who use and interact with the service in one way or another. It is essential to the success of our service that we maintain an open line of communication, and therefore, we welcome all feedback and suggestions to help us serve you better.

Any feedback submitted through this form is completely anonymous and confidential. None of the fields are mandatory. Please feel free to share as much as you wish. All submitted responses will be used for internal purposes only, specifically to improve ourselves for the next time around in all aspects that are achievable.

In what capacity did you interact with WALKSAFE?

Caller

User

Bystander

Security

Floor Fellow

Event Organizer

Other:

Clear selection

How did you hear about WALKSAFE?

Poster or business card

Social media

Floor Fellow

Friend

Event where WALKSAFE was present

Not heard about WALKSAFE previously

Other:

Clear selection

Please evaluate your overall experience with WALKSAFE.

Highly Dissatisfied

Highly Satisfied

Clear selection

Is there anything you would change about the service that was provided?

Please evaluate the professionalism of the volunteer(s) you interacted with.

Very Bad

Very Good

Clear selection

Please evaluate the communication between volunteer(s) and yourself(s)

This relates to all communication before and/or during the encounter.

Poor communication that negatively affected the service provided

Communication was clear and concise

Clear selection

Please evaluate the demeanor of the volunteer(s) you interacted with. (If you interacted with more than one volunteer for this particular incident, use an average.)

Volunteers were unattentive, rude, or harsh

Volunteers were kind, attentive and amiable

Clear selection

Would you request and/or use WALKSAFE in the future?

Yes

Maybe

Clear selection

Please explain your answer to the last question.

Any other comments, suggestions, or additional feedback?

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