Survey for Prospective Commercial Customers for Internet Service
A coalition of your Arlington neighbors is considering creating a community-owned internet service provider to provide local businesses faster, lower-cost telecommunication services that will respect our privacy and commit to permanent net neutrality. Please answer the following questions to help us understand your needs and determine the feasibility of moving forward. (Please use our residential survey to provide feedback about service at home.)
What is your business name? *
Your answer
What is your business address? *
Your answer
How does your business currently access the internet? (Please mark primary source of internet services)
How does your business currently access TV? (Please mark primary source of TV services)
If your business is currently paying for services, who is your provider for internet service?
If your business is currently paying for services, who is your provider for television service?
If you pay for these services in a bundle, please indicate what is included in the bundle.
What does your business pay for internet services?
Your answer
What does your business pay for TV services?
Your answer
What does your business pay for a bundle of services services?
Your answer
If you know the maximum megabytes per second (Mbps) you get, please specify
Your answer
What other companies provide internet services in your area?
Your answer
What other companies provide television services, like cable or satellite, in your area?
Your answer
How satisfied are you with your current internet service provider with respect to speed of service?
least satisfied
most satisfied
How satisfied are you with your current internet service provider with respect to price of service?
least satisfied
most satisfied
How satisfied are you with your current internet service provider with respect to reliability of service?
least satisfied
most satisfied
How satisfied are you with your current internet service provider with respect to customer service?
least satisfied
most satisfied
How satisfied are you with your current internet service provider with respect to overall performance?
least satisfied
most satisfied
Do you have other comments regarding satisfaction with your current service?
Your answer
How likely would you be to change to a reliable, faster, lower-cost community-owned internet service provider?
not likely
most likely
What are your reservations, if any, about changing internet or TV service providers?
Your answer
Do you have other comments to share?
Your answer
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