Membership holds require a 30 day notice from your payment due date. Hold starts will coincide with the next monthly payment due date and can end on any day of the month.
All hold periods will be set up for 3 months unless otherwise requested.
Dues payments automatically resume at the end of the hold period. We do not send notification prior to the payments resuming. It is imperative that you stay on top of your Membership status with Alyson at email@example.com if you have any questions about the duration of your hold.
To return prior to your hold period ending, email firstname.lastname@example.org with your exact date of return to class or just show up at class and inform a staff member. This will be the first day that your dues payments resume. It can be on any day of the month and dues will be pro-rated.
To extend your hold period, you can email email@example.com 30 days prior to your dues payments being scheduled to resume so that we can adjust your hold period before your dues payment happens.To attend classes while your membership is on hold, you can pay the rate of $9/class. Just let your instructor know at sign in.
Please allow a staff member up to 48 hours to contact you to confirm your hold.