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Ongoing Feedback on SPO Services
To help SPO monitor and improve the quality of our services we would appreciate you providing feedback on SPO staff performance on this specific transaction. If this transaction was processed by IAO, please do not complete this form.  Your username is not being collected, but if you would like to provide us with more information about your experience add the name of the SPO staff member involved on the form below so we can follow up.
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(Optional) What is the name of the SPO staff member that mainly assisted you with this transaction? (Please limit your responses to SPO staff.)
What was the nature of the transaction?  For example: Proposal, Award Set Up, No Cost Extension *
What is your job classification at UC Berkeley? *
(If you do not work at  UC Berkeley, please explain under "Other" below.)
Quality of Services Provided by SPO
Please rate the quality of the services provided by SPO personnel for this particular transaction in each of the following areas:.
Courtesy of SPO Staff *
Poor--Needs Improvement
Excellent-Exceeded Expectations
Timeliness of Communications from SPO Staff *
Poor--Needs Improvement
Excellent--Exceeded Expecations
Accuracy of Information/Guidance Provided by SPO Staff *
Poor--Needs Improvement
Excellent--Exceeded Expecations
Overall Quality of Service Provided by SPO Staff *
Poor--Needs Improvement
Excellent--Exceeded Expecations
Feedback/Comments
We are interested in any additional feedback about SPO that you would like to provide on this specific transaction.  
What is the transaction # associated with this transaction? (Optional)
For proposals use the Phoebe #.For Other Transactions use the SPO Award # This information will help SPO find and resolve problems.
If you rated any area with a "1" or "2" please tellus more about the events that contributed to this rating.
If you rated any area with a "5" .we would be interested in what made this a positive experience for you.
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