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Customer Brexit Survey
Help us understand your strategy for Brexit by completing the short survey below.
The latest information on DPD's Brexit planning has been published online at

Answers to this survey will be used to understand the collective plans of existing and potential customers. Details of individual customer plans will not be shared with third parties.
Company Name
Has your company made any preparations for a no deal Brexit?
Clear selection
Could you detail the key points of your plans?
Do you need DPD's help with your Brexit planning?
Clear selection
If yes, how can we help?
Is your system set up to ship parcels outside of the EU?
E.g. can you print commercial invoices or send the data required for customs clearance?
Clear selection
What selling terms are you considering offering your EU customers post-Brexit?
DDP - Delivery duty paid. You will bear the cost of duty/VAT that is incurred on clearance into the EU. You must have fiscal representation in the importing country to ship DDP. DAP - Delivered at place. Your customer will bear the cost of duty/VAT that is incurred on clearance into the EU.
Which of these is most important to you when it comes to shipping your parcels into the EU?
Clear selection
Will you want DPD to handle the Customs clearance process for you?
Clear selection
DPD is making a paper-free commitment for Customs Invoices, how will this affect your business?
Clear selection
What % of your current traffic shipped with DPD is B2B?
B2B - Importer in the EU is a VAT/EORI registered business
What % of your traffic is B2C?
B2C - Importer in the EU is a private individual (ecommerce)
Do you current hold Commodity codes in your SKU data?
HS (Harmonised Commodity Description and Coding System) codes are product classification codes used by members of the World Customs Organisation (WCO) to classify goods for customs purposes. An example of this is 61091000 for cotton t-shirts, singlets and other vests, knitted or crocheted
Clear selection
How long are the Commodity Codes you can provide?
Clear selection
If yes, can your system pass these HS codes through in your parcel data?
Clear selection
What method of clearance would you expect DPD to make?
Clear selection
If no, would you benefit from a DPD service that could take your product information, cleanse it to make it customs compliant and pass it back to you? (e.g. add HS codes to customers products)
This service will not cleanse customers data during the label printing process, but rather cleanse their entire data library where it sits now so it's compliant when i comes to be used.
Clear selection
Do you have an EORI number?
In the UK, an EORI number is assigned to importers and exporters by HMRC and is used during the customs clearance process for both import and export shipments travelling to or from the EU and countries outside the EU. You can register for an EORI number easily by visiting
Clear selection
Aside from the information above, how would you define your Brexit strategy?
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