Uber Exploratory Survey
Hi! We are a group of HCDE students from the University of Washington researching Uber. We’d love to hear your feedback on what your experience has been. This survey should only take 5-10 minutes.
Have you ever used Uber? *
General Uber Experience
This section will ask general questions regarding you interactions with a variety of Ubers' features.
How often do you use Uber? *
In what cases do you use Uber? *
Required
What features on Uber have you used? *
Required
Indicate how often you use these features. *
N/A
Yearly
Monthly
Weekly
Daily
Ride
Driver
Eat
Reserve
Vaccine
Grocery
Uber Connect
Bikes/Scooters
Indicate how confident you feel using these features. *
N/A
Not confident
Somewhat confident
Confident
Extremely confident
Ride
Drive
Eat
Reserve
Vaccine
Grocery
Uber Connect
Bikes/Scooters
If you indicated that you are less than "Confident" from the above question, please explain here.
Your answer
Have you ever used Uber Reserve? *
Uber Reserve
Why did you use Uber Reserve? *
Your answer
How often do you use Uber Reserve? *
Your answer
What was your experience like using Uber Reserve? *
Your answer
Thank you!
Please select your age range. *
What's your profession?
Your answer
What city do you live in? (city, state)
Your answer
Would you be interested in continuing with our research study? You would most likely be asked to test out features on the Uber app. *
If so, please enter your email.
Your answer
Any comments or questions?
Your answer
Thank you!
Why have you not used Uber? *
Your answer
Please select your age range. *
What's your profession?
Your answer
What city do you live in? (city, state)
Your answer
Would you be interested in continuing with our research study? You would most likely be asked to test out features on the Uber app. *
If so, please enter your email.
Your answer
Any comments or questions?
Your answer
Thank you!
Why have you not used Uber Reserve?
Your answer
Please select your age range. *
What's your profession?
Your answer
What city do you live in? (city, state)
Your answer
Would you be interested in continuing with our research study? You would most likely be asked to test out features on the Uber app. *
If so, please enter your email.
Your answer
Any comments or questions?
Your answer
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