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Evaluation questionnaire for operators of organic production, trade and processing
Dear customers!
We are glad to cooperate with you! In order to improve the quality of our services, we ask you to take a little time and answer the questions in the questionnaire below:
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* Indicates required question
1. What aspects of cooperation with STC could you point out that are useful for you?
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Your answer
2. Please provide an overall assessment of the services provided by STC in 2024 for your organization:
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Very good
Good
Satisfactorily
Bad
Very bad
Explanation/Comments
Your answer
3. As part of the certification process, in what part of our cooperation would you like to see positive changes?
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Exchange of information
Communication (with experts, with senior experts, with the management of the STC)
Timeframes for reviewing certification cases and issuing certificates
Other:
Required
4. Do you have any problems in cooperation with us? What would you like to draw our attention to?
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Your answer
5. Please indicate your goals in 2024 that cooperation with us can help achieve.
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New certification standards (China National Organic Standard, Korea National Organic Standard, Taiwan National Organic Standard, GLOBAL G.A.P., NOP, BeVEG or others)
New services
Education, training seminars
Other:
Required
5.1. Please indicate the topics of interest to you for training and/or other types of services related to certification that interest you.
Your answer
6. Detailed assessment of your cooperation with STC
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Satisfied
Dissatisfied
Partially satisfied
Exchange and circulation of information
Conducting inspections
Work of experts
Decision making
Issuance of certificates
Selection, dispatch and testing of samples
Our actions in problematic and controversial situations
Satisfied
Dissatisfied
Partially satisfied
Exchange and circulation of information
Conducting inspections
Work of experts
Decision making
Issuance of certificates
Selection, dispatch and testing of samples
Our actions in problematic and controversial situations
7. Where and how do you get information about STC?
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Facebook
Instagram
Google
Exhibition
Someone suggested
Home page (website) of STC on the Internet
Other:
Required
8. In your opinion, is there anything we could improve or change in our cooperation with you?
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Your answer
9. Can you give us any recommendations for improving the quality or format of our communication with you?
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Your answer
Please enter the name of your organization or customer number СТЦ (not mandatory)
Your answer
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