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Promoting Dignity
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The words "Dignity" and "Respect" mean similar things *
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Residents' and Clients' Rights do not say anything about treating residents and clients with dignity *
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It is a good idea to speak, or at least smile, when passing a resident in the hall *
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Listening may be one of the most important things you can do for a person who is dying *
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All older women like to be called "Granny" *
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People with dementia, or those who have suffered a stroke, may feel or understand emotion even if they cannot understand words *
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A person who has had physical changes in the brain is in control of these changes and is usually "faking" behavior that seems confused or angry *
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It is important to isolate a person who is dying *
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If a resident wants to speak to a friend who does not live in the facility, you should refuse this request *
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Before entering a person's room, you should knock on the door even if it is open *
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One important way to promote dignity is to make sure a person is draped and to pull privacy curtains and/or close the door while giving care *
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If a person is in the bathroom a long time, it is a good idea to interrupt him.  *
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Counting to ten before responding may help you avoid saying something you may regret later *
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All persons in your care will not be embarrassed if you mention their voiding habits or their BMs 
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If a person in your care is rude to you, do not take it personally *
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