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NERSC Call for Presentations
Thank you for your interest in becoming a presenter at the 29th Annual NERSC Conference! The purpose of this event is to provide high-quality education to Resident Service Coordinators, Social Workers, Property Managers, and other affordable housing professionals. This event will be held in person on Tuesday, May 4, 2027 - Friday, May 7, 2027, at the Rhode Island Convention Center in Providence, Rhode Island.

Presenters may submit more than one workshop proposal. One workshop per application.

Below you will find additional information about our attendees, training areas, conference structure, and presenter requirements. If you have any questions, please email info@nerscinc.org.

All workshop proposals are due by November 5, 2026.
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Who are Resident Service Coordinators?
Resident Service Coordinators (RSCs) are professionals who serve older adults, persons with disabilities, families, and youth in their housing communities in both public housing and privately owned/managed affordable housing throughout the country. Resident service coordination is essential to a healthy and vibrant affordable housing community and contributes substantially to the well-being of residents and successful management of the property. RSCs fulfill a variety of functions including (but not limited to):
  • Coordinating service-delivery through partnerships with community agencies, so that residents can live with independence and dignity
  • Linking residents to social service intervention and support, to achieve and maintain successful tenancy
  • Maximizing resident well-being and quality of life through coordination of onsite health and wellness programs
  • Facilitating youth and family education and enrichment programs to build a sense of community and promote resident self-sufficiency
  • Promoting healthy resident interaction and creating opportunities for resident leadership and community engagement
Those who attend this event are experienced, knowledgeable, sophisticated, and require the most cutting edge quality information and training. They prefer a workshop style that is a combination of lecture and interactive, and are able to apply what they learn in their daily roles.
HUD Training Areas
The U.S. Department of Housing and Urban Development (HUD) require RSCs to complete a designated number of continuing education units in HUD training areas each year. This event will focus on providing workshops that fall into the following categories:

* The Aging Process
* Disability Services
* Drug and Alcohol Use/Abuse by Elders
* Elder Services
* Fair Housing and Reasonable Accommodations
* Federal and Applicable State Programs and Eligibility
* Legal Liability Relating to Service Coordination
* Mental Health Issues

+ Basics of Documentation
+ Communication Strategies in Working with Older Adults
+ Ethics in Service Coordination
+ Fair Housing & Reasonable Accommodations
+ Healthy Aging
+ Networking in the Community and Identifying Resources
+ Outcomes and Older Adults
+ Professional Boundaries
+ SCMF Program Online Learning Tool
+ The Role Of the Service Coordinator

^ Bullying
^ Chronic Diseases of Older Adults
^ Creating/Sustaining Successful Partnership Models
^ Crisis Prevention and Intervention
^ Cultural Competency
^ Current Trends in Affordable Housing & Healthy Aging
^ Dealing with Cognitive Impairments
^ Disease Prevention
^ Effective Advocacy
^ Effective Communication
^ End of Life Issues
^ Hoarding
^ Identifying and Assessing Capabilities and Needs
^ Isolation and Older Adults
^ Mediation and Conflict Resolution
^ Monitoring and Evaluating Services
^ Sensuality/Sexuality and Older Adults
^ Supportive Service Needs of Persons with Disabilities
^ Working w/ Other Member of the Property Management Team
Conference Structure and Presenter Requirements
This event will be held in person only at Rhode Island Convention Center, Providence, Rhode Island on Tuesday, May 4, 2027 - Friday, May 7, 2027. NERSC will provide a screen, projector, and flip charts and markers in each room. Presenters are responsible for providing their own laptops.   The standard workshop room set-up is schoolroom style.  Each workshop is 2 hours and must be education-based. NERSC will not accept presentations that focus on selling a product or services provided by you or the organization you represent. 

*For 2027, NERSC will accept proposals for topics and curriculum taught over multiple workshops.  Every multiple slot topic must include material to fill the two-hour workshop. (Example: A topic which needs two workshop slots must have enough material for four hours.)

Presenters are required to email a copy of their presentation to NERSC and at least one handout by Thursday, April 1, 2027.  Please note if you permit us to share your slides with the attendees. If not, please send a handout that may be distributed electronically to attendees. A handout can be a one-page worksheet, list of resources related to your workshop, summary of key points, or other supporting documents. 

The average number of attendees is 40 - 60 per workshop. A select number of high demand workshops may have up to 140 attendees. Please note the maximum number of people you are comfortable presenting to in your proposal, if necessary. We will accept proposals for multiple workshops limiting the number of attendees to 25.
IMPORTANT
All workshops must be education-based and refrain from featuring, highlighting, or selling a product or service provided by you or your organization. The content of your workshop should be inclusive of diverse regions in the nation as attendees are from multiple states.
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