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John C. Hart Memorial Library                                                   2025 Survey
We are on a mission to reimagine our library's services, spaces and lending materials, and we need your voice to guide us.  Your honest feedback will directly shape the future of our library.  Please take just a few minutes to share your thoughts.  We thank you for your time. 

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Your Community Library!
1.  Have you or a member of your family used the John C. Hart Memorial Library (JCH Library) in the last year, either by going to the library or using the website? 
***If the answer is never, please skip to question 18***
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2.  In a typical month, how many times do you visit the JCH Library?
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3. Which age appropriate services do you or your family use at the JCH Library (you can select more than one):
4.  What do you typically do when you visit the library?  Choose all that apply for your most typical activities.
5.  Which physical areas of the library do you feel need to be improved or expanded? Check all that apply.
6. Do you use the new individual study cubicles?
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7. What physical area do you typically utilize when visiting the library?
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8. Do you or a member of your family have a disability that the library could better accommodate? If so, how can we better serve you?
9.  Where would you like to see the library focus its materials spending?
10.  Is it easy for you to find what you are looking for in the online catalog?
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11. Did you know that the library has its own WLS app?
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12. Do you use the Libby app for free ebooks?
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13.  How often do you use the library website?
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14.  How do you use the library website? (select all that apply)
15.  How satisfied are you with the selection of items to check out online?
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16.  Please explain your answer in #15
17.  How do you currently hear about library programs and information? (check all that apply)
18.  Which of the following library services do you consider most important for our community?  (You may choose more than one.)
19.  Please select any of the following library program areas you think are important to offer for adults.
20.  Please select the library program areas you think are most important to offer for youth and families. (check all that apply)
21. The library is open Monday, Tuesday, Wednesday and Thursday from 9:30 am - 8:00 pm,  Fridays from 10:00 am - 5:00 pm, Saturdays from 9:30 - 5:00 pm and Sundays (October- April) from 12 noon - 4:00 pm.  Do you find these hours to be sufficient?  Please answer yes or no.
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22.  If you answered no to the last question, please state days and times that you would like to see the library be open (otherwise skip to next question).
23.  Which days of the week would you find most convenient to attend a program at the library?  (Select all that apply)
24.  What time of day would you find most convenient to attend programs at the library?  
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25.  Would you make use of any of the following services if they were available in the library?
26.  Which of the following digital content is most important to you?  
27.  Please check each resource below, if you are aware that it is available, online, for free, from the JCH Library.
28.  What is the best way for us to tell you about library programs in the future? 
29.  What service, program or resource do you wish the library offered?
30.  What additional comments, if any, would you like to share?
31. Would you make use of library materials (books, movies) in another world language?
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32.  Which world language in #30 would you like for library materials?
33.  What is your five digit zip code *
34.  We will be speaking with many community members about how we can focus our efforts going forward.  Would you be interested in talking with someone from the library to offer your ideas?  If so, please enter your email here:
35. Which of the following are reasons you/your family do not currently use the library? Choose all that apply.
36. What else could we do to better serve you?
Thank you so much for your time.  We truly appreciate it. Your comments matter!  Have a nice day!
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