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Language Support Tools for Skilled Trades
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Consent:
I agree to participate in the study conducted by Team Jargon.
I understand that participation in this usability study is voluntary and I agree to immediately raise any concerns or areas of discomfort during the session with the study administrator.
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Demographic Information
What age range do you fall under?
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What language do you primarily speak?
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On a scale of 1-5, how would you rate your level of English?
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How long have you been working in Canada / Abroad?
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Trade Background and Experience
What trade(s) are you in / what is your occupation? (Select all that apply)
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What type of tasks do you perform most often in your trade(s)? (Select all that apply)
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Have you received any formal training or certification in your trade? ( If yes, in what language was it taught?)
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How long have you been working in this/these trade(s)?
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Workplace Communication Challenges
How often do language barriers affect your job performance or efficiency?
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On a scale of 1-5, how confident do you feel when explaining trade-related topics in English? (1 = not confident at all, 5 = very confident)
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What problems have you faced because of language barriers? (Check all that apply)
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How do you currently deal with language problems?
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In which situations do you find communication most difficult?
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Which type of vocabulary do you struggle with the most?
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Please give an example of the language barriers that affect your job performance or efficiency.
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How do you feel when you encounter such a situation?
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Tools and Learning Habits
Which app do you currently use to learn English?
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Which app do you currently use to translate work-related terms?
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What kind of learning format do you prefer?
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What time of day do you find it easiest to focus on learning? (Check all that apply)
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When do you feel most motivated to learn?
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What motivates you the most to keep learning new vocabulary?
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Which learning approach do you prefer？
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What learning strategy do you find most effective?
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Which form of assessment do you consider most effective for measuring learning? (Check all that apply)
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Exploring New Support Tools
On a scale of 1-5, how important is solving language barriers for your success at work?
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If you had access to a tool that instantly translated workplace documents into your preferred language, how likely would you be to use it?
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What challenges do you currently face when reading workplace policies, documents, notices, or training materials in English?
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If you faced a situation at work where you couldn’t communicate clearly in English, how helpful would it be to connect instantly with someone who speaks your language and understands your trade?
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In what kinds of situations would you want to use a live translator?
Example: safety issues, explaining tasks, talking to supervisors, reading instructions.
Example: safety issues, explaining tasks, talking to supervisors, reading instructions.
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On a scale of 1-5, how interested would you be in joining an online community where you can discuss trade-related topics in English to connect with others/practice English?
No responses yet for this question.
What would make you most likely to use a community forum?
Example: Meeting others in your trade, practice English, getting advice, getting support from other immigrants / non-native English speakers.
Example: Meeting others in your trade, practice English, getting advice, getting support from other immigrants / non-native English speakers.
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When you face language barriers or technical problems at work, how do you currently handle the situation? (Select all that apply)
Example: not understanding instructions, safety policies, or communicating with others.
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What would make this kind of app most useful to you?
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What would motivate you to keep using the app? (Rewards, seeing progress, reminders, competing with friends, etc.)
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