Section 1 of 1
Satisfaction questionnaire of Les Baux-de-Provence
To achieve the "Quality"of satisfaction, the tourist office had to comply with a number of criteria designed to gain maximum visitor satisfaction :
- a friendly, customized welcome for visitors on the part of its staff,
- the provision of clear, accurate information about town,
- competent, helpful staff throughout the year,
- clean, comfortable premises accessible to all,
- regional knowledge provided by holiday advisors,
- local tourist infortmation adapted to suit visitors' requirements.
As such, your opinion interests us to satisfy you at best. We invite you to fill this satisfaction survey :
- a friendly, customized welcome for visitors on the part of its staff,
- the provision of clear, accurate information about town,
- competent, helpful staff throughout the year,
- clean, comfortable premises accessible to all,
- regional knowledge provided by holiday advisors,
- local tourist infortmation adapted to suit visitors' requirements.
As such, your opinion interests us to satisfy you at best. We invite you to fill this satisfaction survey :
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What was your satisfaction for :
What was your satisfaction for :
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Multiple choice grid
Checkbox grid
Date
Time
Very satisfied
Satisfied
Very dissatisfied
The village signage
The village car park
The village cleanliness
The village accessibility
The tourist office situation
The tourist office opening-hours
The self-service documentation in the tourist office
The tourist office cleanliness
The staff's presentation in the tourist office
The waiting time of your demand
The staff's disponibility
The anwer quality
Rows
1.
The village signage
2.
The village car park
3.
The village cleanliness
4.
The village accessibility
5.
The tourist office situation
6.
The tourist office opening-hours
7.
The self-service documentation in the tourist office
8.
The tourist office cleanliness
9.
The staff's presentation in the tourist office
10.
The waiting time of your demand
11.
The staff's disponibility
12.
The anwer quality
13.
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Columns
Very satisfied
Satisfied
Very dissatisfied
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…
Answer key
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Suggestions
Suggestions
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Checkbox grid
Date
Time
Answer key
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What was your satisfaction for :
What was your satisfaction for :
Question Type
Short answer
Paragraph
Multiple choice
Checkboxes
Dropdown
File upload
Linear scale
Multiple choice grid
Checkbox grid
Date
Time
Very satisfied
Satisfied
Very dissatisfied
The proposed animations
The proposed visit
Rows
1.
The proposed animations
2.
The proposed visit
3.
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Columns
Very satisfied
Satisfied
Very dissatisfied
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…
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Suggestions
Suggestions
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Checkbox grid
Date
Time
Answer key
(0 points)
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During your visit de you or did you plan to visit
During your visit de you or did you plan to visit
Question Type
Short answer
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Multiple choice
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Checkbox grid
Date
Time
Castle
Santons Museum
Yves Brayer Museum
Light show (Carrières de Lumières)
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or
add "Other"
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What is your accommodation during your stay ?
What is your accommodation during your stay ?
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Date
Time
Hotel
Vacation rental, Bed & Breakfast
Camping
Friends, Family, holidays apartment
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or
add "Other"
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Before your coming, did you ?
Before your coming, did you ?
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Date
Time
Check our website : www.lesbauxdeprovence.com
Send us an emailing on : tourisme@lesbauxdeprovence.com
Send us a mailing by post
Call our staff
Option 5
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or
add "Other"
…
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Do you want to come back in Baux-de-Provence ?
Do you want to come back in Baux-de-Provence ?
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Date
Time
Of course
Yes, probably
No, propably not
No, never
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add "Other"
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Suggestions (reasons ?)
Suggestions (reasons ?)
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Time
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Your job :
Your job :
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Time
Independent farmer
Skilled tradesman, trader, manager
Executive and higher professional
Intermediate professional
Employee
Worker
Retired
Unemployed
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or
add "Other"
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You came in
You came in
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Date
Time
Couple
Individual
Family
With friends
With a group
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add "Other"
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You are :
You are :
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Date
Time
under 25 years
between 25 and 40 years
between 40 and 60 years
60 years and more
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add "Other"
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You came from :
You came from :
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Time
France (postal code) or another coutry :
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