Section 1 of 1
Switchboard Short Code Campaign Application Information
Request
To submit a short code campaign to the carriers, whether for a new code or for a migration, we will need the following information:
Email
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Main Point of Contact
Main Point of Contact
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Jane Doe
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Main Point of Contact Phone Number
Main Point of Contact Phone Number
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(555) 123-4567
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Main Point of Contact Email
Main Point of Contact Email
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Jane.doe@gmail.com
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Campaign/Brand Name:
Campaign/Brand Name:
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Sample: "[Candidate] for [Office]" or "[Company/Organization Name]"
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Website URL
Website URL
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Cannot be changed during carrier approval process
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State Committee ID:
State Committee ID:
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Only needed for State level
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FEC ID:
FEC ID:
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Only needed for Federal level
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Accreditation Listing:
Accreditation Listing:
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Only needed for Non-Profit
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Tax EIN ID:
Tax EIN ID:
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This is required by all carriers for approval.
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Program Description:
Program Description:
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Example: "The messaging program will serve as an outlet for amplifying [Candidate] for [Office]. The program will be one of the primary modes of communication to provide updates and information from the [Candidate] for [Office] Campaign to voters and supporters of [Candidate] for [Office]."
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Customer support email:
Customer support email:
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The regularly monitored email address that people can email for support, usually formatted with help@.
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Customer support phone number:
Customer support phone number:
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The carriers require that there be a phone number that will be answered if someone wants to call for support.
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Customer support web URL:
Customer support web URL:
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This would be a page where people can submit a form to contact the campaign.
Cannot be changed during approval process.
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Terms and Conditions URL:
Terms and Conditions URL:
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Provide a link to the page where the terms and conditions are hosted (usually domain.com/sms-terms-conditions). Cannot be changed during approval process. Must be hyperlinked on main website page in footer.
If you don't have SMS terms and conditions, we can work with you to get those drafted. We can submit the terms even if they aren't yet hosted on the website to get the application started.
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Privacy Policy URL:
Privacy Policy URL:
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Provide a link to the page where the privacy policy is hosted. Cannot be changed during approval process. Must be hyperlinked on main website page in footer.
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Donation URL: (only needed if requesting donations via text)
Donation URL: (only needed if requesting donations via text)
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Date
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Example for application approval. Must have compliant call to action language on form. Mobile field must be optional. Cannot be changed during approval process.
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List Size:
List Size:
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Must have been opted in specifically for customer - no bought lists allowed
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Expected sending cadence:
Expected sending cadence:
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Ex: 2-4x a month, 1-2x a week, etc.
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Image for Contact Card
Image for Contact Card
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Add file
View folder
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Maximum number of files
1
5
10
Maximum file size
1 MB
10 MB
100 MB
1 GB
10 GB
View folder
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Migration Letter (if Applicable):
Migration Letter (if Applicable):
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Upload the letter authorizing the migration from the current owner of the short code.
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Maximum number of files
1
5
10
Maximum file size
1 MB
10 MB
100 MB
1 GB
10 GB
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Short Code Receipt (if Applicable):
Short Code Receipt (if Applicable):
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Upload the receipt from the US Short Code Directory proving ownership of your short code. This is only applicable for short code migrations.
Add file
View folder
Allow only specific file types
Maximum number of files
1
5
10
Maximum file size
1 MB
10 MB
100 MB
1 GB
10 GB
View folder
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