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CSCF Fulfillment Questionnaire
Thanks so much for sharing a bit more about your business! This form helps us understand your products, workflow, and goals so we can explore if we’re a good fit. The more details you can share, the better. We really appreciate your time. <3
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Email *
BUSINESS BASICS
Main Contact Name
Address
Contact Phone Number
Website
What is your product? *
Is your product..... *
Required
Where is your product made? *
Required
What is your current SKU system?
Clear selection
How many unique SKU's do you have?  If items come in sizes, colors, or other variations, each variation counts as a unique SKU. *
SALES + SELLING CHANNELS
What is your annual gross revenue (money in the door from orders before shipping)
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How do you receive orders from customers? Please check all that apply. *
Required
ORDER MANAGEMENT
How do you manage orders and customers? *
Required
Who does customer service? *
INVENTORY MANAGEMENT
How do you currently track inventory? *
ORDER FULFILLMENT
What platform do you use to ship orders? *
What is your expectation of speed for shipping orders? *
How are you currently handling fulfillment? *
Required
What is your biggest pain point with your current fulfillment situation? *
What is your dream fulfillment scenario?
ORDER VOLUME
What is your ratio of wholesale to retail? 50/50? 60/30? *
What is the average number of orders you’ve shipped per month over the last 12 months? (retail and wholesale combined) *
On average, how many units do you ship per retail order? *
On average, how many units do you ship per wholesale order? *
Do your products ship in inner packs? (For example, cards might come in sets of 6. If yes, please describe the typical inner pack quantity.) *
What is your average retail order value? *
What is your average wholesale order value? *
How many retail orders do you ship out in a week on the busiest week of the year? *
How many retail orders do you ship out in a week on the slowest week of the year? *
How many wholesale orders do you ship out in a week on the busiest week of the year? *
How many wholesale orders do you ship out in a week on the slowest week of the year? *
PACKAGING MATERIALS
Do you use branded/custom..... (check all that apply)
What size shipping boxes, poly mailers, bubble mailers, etc. do you currently use?
SHIPPING
What shipping carriers do you currently use for retail? (check all that apply)
What shipping carriers do you currently use for wholesale? (check all that apply)
Do any of your products ship directly from the vendor the customer?
Clear selection
INTERNATIONAL ORDERS
What countries outside of the U.S. do you currently ship retail orders to?
What countries outside of the U.S. do you currently ship wholesale orders to?
RECEIVING
How often are you receiving new inventory?
Do your shipments/products arrive.....(check all that apply) *
Required
Are the outside of the shipping cartons labeled with product name, SKU, and quantity? If not, is this a system that can be implemented with your product manufacturer(s)? *
STORAGE
Do you know how much sq footage your product  is currently occupying?
What does your picking area and backstock area currently look like? Please email photos to office@callmeliz.co
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