1. An end user (if purchased directly from Magnuson) or Magnuson Authorized Dealer representative (if purchased through a dealer) must complete the online return form to initiate the return process. If not in an unopened original package, all items to be returned for refund must be photographed for review by a Magnuson representative. Once complete, an RMA will be provided by customer service and parts can be shipped for review. PLEASE NOTE: No returns will be accepted after 90 days from date of purchase. *