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This survey will help the Library Authority understand your interaction with the Library and the quality of service provided. Your cooperation in completing this survey will help us provide the best possible service to you. This survey is anonymous, so feel free to indicate your candid opinion. Thank you for participating.
Email *
*
NAME *
USN *
SCHOOLS/DEPARTMENTS *
WHAT WAS THE REASON FOR YOUR VISIT TO THE LIBRARY? (SELECT ALL THAT APPLY) *
Required
PLEASE INDICATE YOUR LEVEL OF SATISFACTION CONCERNING THE FACILITIES BY COMPLETING THE FOLLOWING STATEMENTS
LIBRARY STAFF IS PROFESSIONAL IN THEIR DEALING WITH ME
LIBRARY STAFF IS FRIENDLY
LIBRARY STAFF IS INTERESTED IN ME AND MY NEEDS
LIBRARY STAFF PROVIDES QUALITY SERVICE
LIBRARY STAFF RESPONDS IN A TIMELY MANNER.
LIBRARY STAFF IS DIFFICULT TO APPROACH
THE LIBRARY'S COLLECTION MEETS MY LEARNING/RESEARCH NEEDS.
LIBRARY SPACE IS ADEQUATE
LIBRARY STAFF KEEPS ME INFORMED ABOUT NEW SERVICES AND COLLECTIONS
OPENING HOURS OF LIBRARY ARE ADEQUATE
Resources are current and relevant. RESOURCES ARE CURRENT AND RELEVANT
RESOURCES ARE EASY TO FIND
BORROWING RESOURCES POLICIES AND PROCEDURES ARE CLEARLY STATED
I USUALLY FIND THE RESOURCES I NEED
I USUALLY ASK THE LIBRARY STAFF FOR ASSISTANCE
RECOMMENDATIONS FOR NEW OR DIFFERENT RESOURCES ARE LISTENED
ANY SUGGESTIONS/REQUEST/RECOMMENDATIONS PLEASE SPECIFY
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