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CCC Client Survey

On a scale from 1 to 5, please mark the number which indicates how much you agree with the statements, with 1 being strongly disagree and 5 being strongly agree.

1= Strongly Disagree  2=Disagree  3=Neutral  4=Agree  5=Strongly Agree

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My clinician treats me with courtesy and respect

Clear selection

I have access to help when needed in a crisis situation

Clear selection

My clinician listens to me carefully and understands my problem

Clear selection

I am able to obtain an appointment in a timely manner

Clear selection

My clinician shows respect for what I have to say

Clear selection

I am able to see the same clinician for therapy

Clear selection

My clinician spends enough time with me to help me through my problems

Clear selection

Staff is very helpful in providing me the services I need

Clear selection

My clinician gives me the reassurance and support that I need

Clear selection

Staff treats me with dignity and respect

Clear selection

I usually agree with my clinician about how to deal with my problems

Clear selection

Staff provides me with information about additional services in a timely fashion

Clear selection

I am usually involved in decisions concerning my treatment

Clear selection

Staff protects my confidential records

Clear selection

My clinician informs me of my right to refuse treatment

Clear selection

I know who to contact in the event that I’m in a crisis

Clear selection

My clinician respects my privacy and ensures that there is confidentiality

Clear selection

I feel like I have been helped by the mental health services and other services provided to me at the Clinic

Clear selection

Staff and clinicians are culturally sensitive/competent

Clear selection

Age

Gender

Language spoke

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