b) Training topic’s relevance to BEAM Plus assessment tools
c) Training topic’s relevance to green building practices
d) Quality of training materials
e) Qualification of speakers
f) Presentation of speakers
h) Indoor Environmental Quality of venues
k) Customer service (eg. Support on phone, email, etc.)
l) Process of course enrolment
m) User-friendliness of payment methods
n) Onsite registration (e.g. Ease of registration)
o) Post-training follow-up (e.g. Receipt of attendance certificate)