Use this form to cancel your registration for a program or activity.
- Requests are processed in the order received, within 72 hours.
- All cancellations must be submitted at least 7 days before the program start date to be eligible for a credit or refund. Please refer to the program listing for specific policy details.
- For multiple cancellations, submit a separate form for each participant or program, or include all details in the comment section below.
- Please add any important details we may need to know about your cancelation in the comment section. Credit is issued by default, if a refund to the original payment method is preferred, please leave a note.
Thank you for your interest in our programs and for letting us know about your cancellation - this helps us offer the spot to someone on our waitlist.
Questions? Athan.Bernal@austintexas.gov or call (512) 978-2420.