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Product Feedback Survey
Share your thoughts on your recent experience with our product to help us improve.
Which product are you providing feedback for?
Question Type
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1.
Product A: Cloud Storage Solution
2.
Product B: Mobile Analytics App
3.
Product C: Desktop Productivity Suite
4.
Other (Please specify below)
5.
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Answer key
(0 points)
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How would you feel if you could no longer use [Product Name]
Question Type
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Very disappointed
Somewhat disappointed
Not disappointed (it isn't really that useful)
N/A — I no longer use [Product Name]
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or
add "Other"
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How often do you use [Product Name]?
Question Type
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Multiple times per day
Once a Day
A few times per week
Once a week
A few times per month
Less than once a month
I no longer use it
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or
add "Other"
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(0 points)
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What is the main benefit you receive from [Product Name]?
Question Type
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Answer key
(0 points)
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*What type of person do you think would benefit most from [Product Name]?
Question Type
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Answer key
(0 points)
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How long have you been using this product?
Question Type
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Less than 1 month
1-6 months
6 months - 1 year
1-3 years
More than 3 years
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or
add "Other"
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Overall, how satisfied are you with the product?
Question Type
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Very Dissatisfied
Very Satisfied
to
1
Label (optional)
5
Label (optional)
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(0 points)
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Please rate the following aspects of the product:
Question Type
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Poor
Fair
Good
Excellent
Ease of Use/User Interface
Performance/Speed
Reliability/Stability
Feature Set/Functionality
Value for Money
Rows
1.
Ease of Use/User Interface
2.
Performance/Speed
3.
Reliability/Stability
4.
Feature Set/Functionality
5.
Value for Money
6.
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Columns
Poor
Fair
Good
Excellent
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How likely are you to recommend this product to a friend or colleague? (Net Promoter Score)
Question Type
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Not at all likely
Extremely likely
to
0
Label (optional)
10
Label (optional)
Answer key
(0 points)
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What are the most valuable features of the product for you? (Select all that apply)
Question Type
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Data Synchronization
Reporting/Analytics Dashboard
Integration with other tools
Security features
Customer Support
Customization options
Mobile access
Other (Please specify)
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or
add "Other"
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(0 points)
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Do you have any suggestions for new features or improvements?
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(0 points)
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Is there anything that almost stopped you from signing up or using [Product Name]
Question Type
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(0 points)
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What would you likely use as an alternative if [Product Name] didn't exist?
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(0 points)
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Which product are you providing feedback for?
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How would you feel if you could no longer use [Product Name]
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How often do you use [Product Name]?
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What is the main benefit you receive from [Product Name]?
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*What type of person do you think would benefit most from [Product Name]?
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How long have you been using this product?
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Overall, how satisfied are you with the product?
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Please rate the following aspects of the product:
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How likely are you to recommend this product to a friend or colleague? (Net Promoter Score)
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No responses yet for this question.
What are the most valuable features of the product for you? (Select all that apply)
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Do you have any suggestions for new features or improvements?
No responses yet for this question.
Is there anything that almost stopped you from signing up or using [Product Name]
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What would you likely use as an alternative if [Product Name] didn't exist?
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