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Grain Valley Chromebook Help Request
This form is for families of students with a district-issued Chromebook during the 2020-2021 school year. If your device is malfunctioning, please fill in the information below and be as specific as you can in describing the problem. Once completed, a member of the technology department will respond as quickly as possible.
If your Chromebook needs to be serviced in person, we will schedule a time for you to drop it and receive a replacement. This exchange will follow the district's health and safety protocols.
* Required
Student Name
*
First and last name please.
Your answer
Parent name
*
First and last name please.
Your answer
Parent email address
*
Your answer
Best contact phone number
*
Your answer
Instructional Model
Virtual-only
In Person/Hybrid
School
*
Choose
High School
North Middle
South Middle
Matthews
Prairie Branch
Sni-A-Bar
Stony Point
Early Childhood Center
Please provide a description of the problem.
*
Please be as specific as you can - include specific messages displayed on your screen, the steps you have taken such as restarting the Chromebook, turning the wifi off and back on, etc. The more information we have the better prepared we can be to help.
Your answer
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