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Testing Services Center Customer Service Survey
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* Indicates required question
What test(s) did you take?
*
PearsonVue Exam
Praxis Exam
CLEP
Major Field Test
Remote Major Field Test
Major Comprehensive Exam
Department Exit Exam
Make Up Exam
Exam from another School
Other:
Required
On which date did you take your exam?
*
MM
/
DD
/
YYYY
What is your classification?
*
AAMU Student
Other University/College Student
High School Student
Community/Other
Required
What is your gender?
*
Male
Female
Prefer not to answer
What is your age?
*
15-21
22-26
27-34
35-45
45+
Testing Department Website Information
*
Excellent
Good
Fair
Poor
Did Not Use
Required
Obtaining information and/or registering for a test
*
Excellent
Good
Fair
Poor
Did Not Use
Required
I received accurate directions of where to take my test
*
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Required
The testing staff is professional
*
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Required
The testing staff is friendly
*
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Required
The testing staff is knowledgeable and helpful
*
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Required
The exam policies were accurately explained by the testing staff
*
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Required
Testing times meet my needs.
*
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Required
Did you use the hush booths (testing pods) to complete your exam?
*
Yes
No
Please share any comments about the hush booths (testing pods) you experienced.
*
Your answer
How likely is it that you would recommend our testing service center to a friend or colleague?
*
Not Likely at All
0
1
2
3
4
5
6
7
8
9
10
Extremely Likely
Overall, I am satisfied with the services I received
*
Strongly Agree
Agree
Neither Agree Nor Disagree
Disagree
Strongly Disagree
Required
Please explain any unsatisfactory experiences you have had with our services and tell us how we can improve them:
*
Your answer
Additional comments/ concerns you would like to share.
*
Your answer
Thank you for your feedback.
Visit us at
www.aamu.edu/testing
Today's date:
*
MM
/
DD
/
YYYY
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