Mayumi Organics is committed to protect your privacy and ensure that all personal data collected from you are processed according to the principles of transparency, legitimate purpose and proportionality pursuant to R.A. 10173 (Data Privacy Act of 2012).  Our goal is to protect your personal data on the channels you interact with us.

We will ensure the security and confidentiality of any personal data our customers share with us
We will limit the collection and use of customer data to a minimum
We will permit only authorized employees, who are knowledgeable in the handling of customer data, to have access to that data
We will not reveal customer data to any external organization unless we have previously informed the customer in disclosures or agreements, have been authorized by the customer, or are required by law.

I. WHY WE COLLECT PERSONAL DATA

In general, Mayumi Organics collects, uses and discloses personal data for the following purposes:

To respond to, process and handle your queries, requests, feedback, suggestions and complaints
To conduct studies and researches for the purpose of reviewing, developing and improving our products and services including monitoring and recording calls and communications.
To reach out to you regarding products and services information, including offers, promotions, discounts, rewards and to personalize your experience with our various touchpoints such as branches, tele-marketing, email, messaging and other channels.

II. WHAT WE MAY COLLECT FROM YOU

The types of personal data we collect and share depend on the product or service you have with us.  We collect your personal data when you interact with our employees and authorized representatives through our various business units, branches, social media and other electronic channels.  This may include, among others:

Basic personal information like your name, date of birth, gender, marital status and citizenship including supporting documents such as government ID details
Your contact details like your home address, mobile and telephone numbers
We do not collect data about our website visitors.

III. HOW WE COLLECT DATA FROM YOU

There are many ways that we get personal data from you such as when you fill out a form with us, when you give us a call, when you submit records and official documents, when we conduct background and credit investigation in relation to a prospective business relationship with us, when you interact with us via social media and other electronic means.  The following are ways by which we may collect personal data from you:

When you submit any form, including but not limited to application forms or other forms relating to any of our products and services or any investments which you avail through Mayumi Organics.
When you enter into any agreement or provide other documentation or information in respect of your transactions with us, or when you avail of our products and services
When you interact with our personnel

IV. YOUR DATA PRIVACY RIGHTS

Under the Data Privacy Act, you have the following rights:

Right to be informed;
Right to object;
Right to access;
Right to rectify or correct erroneous data;
Right to erase or block;
Right to secure data portability;
Right to be indemnified for damages; and
Right to file a complaint.

V. DATA STORAGE AND RETENTION

Your data is stored within our website and email address book. We will retain your information to send promotions and offerings.

VI. HOW YOU MAY CONTACT US

For further inquiries or any feedback, please contact us via email at angel@mayumiorganics.com